Conway Road Veterinary Surgery

My partner Lyn recently found a hedgehog in distress; she contacted the Hedgehog preservation society, who gave her contact details for this surgery. We were pleasantly surprised by the caring, compassionate response she received, asking us if we would take the creature in, which we did - all the staff we met were delightful and promised to update us with a progress call. Although they were ultimately unable to save the animal, Lyn received two calls one with progress and the other with outcome, such compassion shown! Thank you! Outstanding service.

I cannot thank this practice enough for quite literally saving my dog’s life. I brought my dog Maple to the practice for a second opinion after being given a devastating terminal diagnosis elsewhere and being told she had only weeks to live with no treatment options available. I was preparing to say goodbye to her the very next day. From the moment we arrived, the care, professionalism, and thoroughness shown by the entire team, but especially David and Kirstie, was incredible. David took the time to carefully review Maple, carry out a full examination, and recommended further imaging rather than relying on previous information. Everything was explained clearly, compassionately, and honestly. They managed to fit us in for X-rays and an ultrasound that morning which showed a completely different picture. Maple was found to have a single splenic mass with no evidence of spread. The team recommended surgery, which was carried out promptly and successfully. Following the procedure, it was confirmed there was no spread of disease and the mass appeared to be non-aggressive. Because of their knowledge, attention to detail, and willingness to investigate properly, Maple is still here with us today — something I will be forever grateful for. Not only is the clinical care exceptional, but the kindness and empathy shown during what was an incredibly emotional time meant the world to us. We never felt rushed, dismissed, or like we couldn’t ask questions. They treated Maple like she was their own. I would recommend this practice without hesitation to anyone looking for veterinary care. They are an outstanding team and I will never forget what they have done for us. Thank you for giving us more time with our girl.

Love this vets. We took my mums cat to see Lyndsey, she’s an amazing vet. Mums cat had something serious going on and Lyndsey diagnosed her very quickly. I’m so glad and thank you. With the right treatment now she will be fine. Thank you Lyndsey , you’re amazing. 🙏🙏.

Really lovely, clean,, modern and spacious surgery. Fitted us in really quickly. Friendly and welcoming practice. Thank you very much .

Excellent care. Mr Paws back to eating after some dental work. Staff all very friendly.

Amazing! We had an emergency late yesterday with our dog whilst on holiday in the area and the vet and staff stayed late to help. I cannot express my thanks enough. A beautifully clean & modern interior, staff went above and beyond and our little pooch was treated wonderfully (she’s now home & recovering very well), would highly recommend- plus I’ve heard it’s by far the best vets in the area. Thank you 🙏🏼 😍