Vets for Pets - Eastwood

Our very elderly rabbit, Patch had been ill for a few weeks, was lame, trembling and not eating and we all feared the worst. She was on Metacam which was helping but not enough. We were recommended to see Jonathan so we made an appointment. What a transformation! By simply changing how we gave Patch Metacam she’s amazingly made a complete recovery and is back to her usual hungry and mischievous self. Not bad for a 13 year old bunny.

What a bonus! 2 very caring Avian vets in 1 practice. With 5 in my flock and a recent house move, I reluctantly had to leave Chine House and register with another practice. Very pleased with my recent visit & I think my birds have landed quite nicely on their feet. Arabella and Klara were seen by recently qualified George who I feel in the coming years will be one of the top avian practitioners around.

Oreo has been seeing George for the last few months, initially thought cancer but thankfully its not, she has ibd, everytime we've been hes been so good with her, unfortunately its still not under control so even though she has steroids shes still suffering, hopefully George will come up with a plan. To help my girl

This surgery is exceptional. I like a vet who gets down to a dogs eye line to say hello! Jonathan is brilliant at this ,putting animal and owner at ease. He is a great example to all team members . Reception organise me, payments, care plans, meds and insurance claims carefully, swiftly ,without delay.The whole team get to know your family pet and remember them, which is lovely. They offer up suggestions, sign posting you when needed and manage time and appointments superbly. Waiting area is well arranged and always beautifully clean.The whole experience is quite painless!!

The team here are great, especially John! After being told by multiple local vets my rabbit would need palliative care because I couldn’t afford a £2000 Ct scan of his eye before they would consider surgery. I contacted vets for pets and John saw him and said he could fix it the next day, the price of the full surgery and recovery was less than the CT scan and covered in my insurance, my rabbit is now abscess free and completely recovered, I can’t thank them enough for saving his life!

It's taken me a while to get to writing this because it still makes me feel sad to think of it to be honest, but this practice is wonderful. Before Christmas, we were referred with Cookie to Jonathan. Although it didn't work out, I can honestly say that I know Jonathan did everything possible for her. Beyond that, I was always given the impression that Jonathan had the warmest, deepest caring attitude to not only my pet, but to each pet that I observed going in and out during my visits, which I think is all anybody could ask for. The staff at the front of the practice were always friendly and helpful too. So although it didn't work out for us, I could not have expected, nor asked for any more from this practice. I can fully recommend it. Picture included of Cookie before her illness.

I am absolutely heartbroken and furious after our experience with Vets for Pets. We took our little chihuahua, Malibu, to be checked as she was clearly unwell — shivering, struggling to breathe, not eating, and very lethargic. The vet examined her briefly but did not check her temperature or do any further tests. We were told that the issue was with her teeth and that she would need extractions, which would supposedly solve the problem. We were charged £80 for the appointment and pain medication and told to come back on Tuesday for dental work costing £1,000. Over the weekend, Malibu’s condition rapidly worsened. We rushed her to the emergency vets, where they immediately recognised that her symptoms were not related to her teeth at all. After tests, they discovered she had a serious heart problem and that her lungs were full of fluid. She had to be kept in an oxygen tank to help her breathe. Despite their best efforts and medication, the damage was already too severe, and on Tuesday, we had to make the heartbreaking decision to let her go. We are utterly devastated. Malibu was part of our family, and we can’t help but feel that Vets for Pets’ lack of proper care and misdiagnosis cost her the chance she might have had. It feels as though they were more focused on charging for unnecessary procedures than on truly investigating what was wrong. I wouldn’t wish this pain on anyone. Please, if your pet is showing serious symptoms, seek a second opinion — don’t assume they will get the thorough care they deserve here. Rest in peace, our sweet girl Malibu. You deserved better. 💔🐾