Eden Vets - Shavington

Reviews of Eden Vets - Shavington

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  Anne Duddy

  Google · 8 December 2025

  Here’s a polished, heartfelt review you can use for Eden Vets in Shavington and especially for Viorela (Viola) Singeorzan: ⸻ ⭐⭐⭐⭐⭐ A Truly Life-Changing Experience for Coco Our dog Coco was referred to Eden Vets due to her extremely complex skin allergies. We had tried everything possible with our regular vets, but nothing seemed to help. She was constantly scratching, rubbing herself along the floor, and losing large amounts of fur. Her paws were so sore from biting that they would bleed, and she became so uncomfortable she would barely move from her bed. It was heartbreaking to see her lose interest in everything she used to love. Once the referral to Eden was made, we were contacted the very next day and booked in for a consultation. From the moment we arrived, the care we received from Viorela Singeorzan was incredible. Our first visit was very in-depth, with Viorela taking the time to fully understand Coco’s history. She ran multiple tests during the appointment and discussed the results with us before we left. She had a good idea of what the underlying issue might be but explained clearly that we still needed to identify the root cause of the flare-ups. We were given a plan to follow, but unfortunately Coco quickly worsened. After contacting Eden again, Viorela arranged to see us immediately. That same day, she prescribed a brand-new medication, Zenrelia—so new that no animals at our own vets were on it yet. Within just two weeks of starting the medication, Coco began making amazing progress. Her itching has reduced significantly and the biting at her paws has improved dramatically. Her fur is slowly growing back, the bald spots are becoming less noticeable, and she is finally sleeping through the night. Best of all, she has started playing with her brothers again. Our little girl is slowly returning to the diva she has always been, and it’s such a relief to see her happy. I cannot thank Viorela enough for her passion, expertise, and genuine care for Coco. She has gone above and beyond for us. The rest of the team at Eden have also been wonderful—friendly, helpful, and extremely accommodating with appointments, especially since we travel from Stafford for Coco’s dermatology care. While Coco is improving, she still remains under Viorela’s care with regular reviews as we continue to work towards finding the exact root cause of her allergies. We’re hopeful that with her guidance, we’ll get the answers we need soon. Eden Vets and Viorela have truly changed Coco’s life—and ours. We are incredibly grateful.

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  Nicola Clogg

  Google · 4 December 2025

  Recently moved both dogs here after service at another vets locally seemed money orientated rather than about the animal. Eden have been brilliant on every visit. The clinic is calm clean and welcoming. They really proved how caring they are when we recently put one of our dogs down. They made the whole situation as easy as possible. All the staff were compassionate and supportive whilst keeping the dogs best interests in mind. I can't thank them enough.

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  Natalie Passant

  Google · 2 October 2025

  Our cat Hector recently underwent a ventral bulla osteotomy at Eden Vets under the care of Ginnie Jones, and I cannot thank the team enough for the incredible care he received. From the very first consultation through to surgery and aftercare, Ginnie and the whole team showed such professionalism, skill, and compassion. The procedure was explained clearly, updates were given at every step, and we always felt Hector was in the very best hands. The surgery has truly been life-changing for Hector. His recovery has been excellent, and it’s amazing to see how much more comfortable and happy he is now. We were shown photographs of the surgery and were given detailed explanations that really helped us understand what he had been through, which we deeply appreciated. We are so grateful for the outstanding care and expertise at Eden Vets and would not hesitate to recommend Ginnie and the team to anyone needing specialist veterinary treatment.

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  Merete Hass

  Google · 27 June 2025

  The Team at Eden have been absolutely brilliant looking after Margs. It’s never straightforward looking after another vets pet (we are the worst worriers and know too much!) but from my initial worried messages to the reception team through to the nurses and the vets everyone has been absolutely wonderful. What reassures me most is that she has the continuity of staying at the same place for the initial consultation through to advanced diagnostics and nursing. Everyone has been so thorough, have kept me updated and been reassuring, practical and straightforward. I even got sent a little picture of her being fussed by the night nurses. Thank you very much Eden ☺️

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  ellie cowburn

  Google · 23 April 2025

  Absolutely amazing vets who go above and beyond! My girl Purdy was in for over a week and the love, care and hard work given to her was incredible. They kept my updated at all times, we got to go visit her in a lovely room and was always made welcome by reception staff. I can honestly say they are the best vets around and I am so glad I got to bring Purdy home without them this wouldn’t have been possible.

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