Vets for Pets - Filton

Had my dog operated on. I paid my excesses to the insurance company and VFP which I understood was all paid in full. I have now had an unsigned letter saying there is an outstanding balance. I have contacted the insurance company who have said the bill is fully paid. I have contacted VFP but no one is available to speak to. The Unsigned letter is worded that if not paid they would refer it to a debt collection agency which is a bit strong being this is the first contact. Perhaps a polite phone call first would have been better.

Appalling experience. A complete lack of urgency that may potentially have cost our beloved cat his life. The worst experiences were: our cat was there for a day and they hadn't bothered to clean him up and tbe vet claimed he was walking fine and responding- that was absolutely not true. The practice was incapable of following a basic request to call the right person. The only concern they appeared to have was about maximising profit. I was also appalled that a dog had urinated by the reception area and it was just left.

The BEST vets !! We've been visiting this vets for Michael's specialist advice and expert service with all our various rodents for some years now and have always been 100% happy with his customer service . We now have Otto the sausage dog and Christine has always given us Excellent customer service . Recently he was bitten sadly by a dog in our local park and her surgery stitching his ear tear was incredible , 100 % thrilled with the results . Also , The receptionists and nurses there that I've met are Very helpful and friendly ! 💜

100% recommend. They have been looking after my dog for 14 years now. They have always gone the extra mile, and put my dog 1st.

The best vet I've ever met. Both my dogs love their visits there. The receptionists are always smiling and Dr. Michael is very professional. He explains everything in great detail and is always patient, and my dogs love him. They always get appointments quickly, which is a huge plus since our older dog is 15 years old. I fully recommend Vets for Pets in Filton and I trust them with my dogs without hesitation. I wouldn't go anywhere else.

Vets for Pets in Filton is a professional practice and I have been very pleased with the care my cat has received so far. I just wanted to make everyone aware that if your pet has surgery, a follow up appointment is included in the price. However if your pet has an unconnected course of antibiotics for an infection and you are invited back for a follow up appointment when the course finishes, you will be charged £47.00. This is what happened to me today, I was expecting the follow up to be part of the consultation I had last week, and it was an unwelcome surprise to find I was to be charged this fee for the vet to confirm what I already thought, that the antibiotics had worked.

This is the best vets in Bristol hands down. We have a very anxious chihuahua who won’t let us cut his nails but Michael the head vet was unbelievable. He’s so calm and patient with him and after 10mins all his nails were clipped. All the staff are so lovely and I highly recommend anyone to come here. Thanks again Michael

We took our puppy to Vets4Pets - Filton for a check-up and vaccine. was very impressed with the service we used around 4 years. The staff were friendly, knowledgeable, and took the time to answer all of our questions. The vet was also very gentle and caring with my puppy. Personally, I prefer to use local vets, but this chain vet meets all our needs for my small puppy and I would highly recommend this vet clinic to anyone with a pet.