Medivet - St Ives Trenwith Lane (St Ives Veterinary Surgery)

I brought my cat, Billeebob, in for his nail clip and to collect his worm and flea treatment. Every member of staff was exemplary — kind, considerate, patient, and genuinely caring. It made the whole visit stress‑free for both of us. I really appreciate the professionalism and compassion shown throughout our appointment. No further suggestions — just a sincere thank you to the team for providing such excellent care.

Very helpful and friendly. We were on holiday and needed help with our dog who hurt his leg. No problem registering and getting the help and advice needed. It was easy to get to and all the staff were lovely.

On holiday in st ives and our dog was taken poorly. He was seen really quickly. He needed an op which was carried out the same day. We cannot praise the service we have had from this practice enough, they are amazing. Eleanor the vet and all her staff were so kind they went above and beyond.

Dear Medivet St Ives Trenwith Lane Team, Thank you for reaching out to me as a valued client. I appreciate the opportunity to provide feedback on your exemplary services. I would like to express my gratitude for the exceptional care and attention your staff has consistently provided to me and my ragdoll kitten, Billeebob. Each visit to your practice has been a positive experience, thanks to the professionalism and dedication of your team members. In particular: The vets have been instrumental in ensuring Billeebob's health and well-being, providing thorough check-ups and offering valuable advice on grooming, nutrition, and preventive care. The veterinary nurse, has always been gentle and reassuring, making Billeebob feel comfortable and less anxious during visits. The receptionist at the front desk, is consistently welcoming and efficient, assisting with appointment scheduling and promptly addressing any concerns or questions I might have. Your team's commitment to excellence and genuine care for their patients truly stands out. I appreciate the addition of online appointment bookings, transparent pricing, and reduced costs for out-of-hours consultations, as they reflect your dedication to continuous improvement. Thank you once again for your outstanding service. Best regards, Billeebob

Very friendly and helpful, my Bulldog gets extremely stressed with cars and Vet visits. She was happy and stress free here, so big thank you

Can’t rate this place highly enough. Best experience with any vet in 20yrs of pets. I had to bring my boy in with zero notice due to an unfortunate raisin-related issue (my fault) and the level of care, attention and patience from every single member of staff made it all so much easier. They definitely all went above and beyond, and were quick to reassure me that I’m not a neglectful or generally terrible owner. Hopefully won’t need them again in future but if we do, I’ll feel 100% confident that we’re in safe hands. Thank you again to the whole team - Baxter is absolutely fine and enjoyed being spoilt and fussed despite the circumstances! (Also my wife has forgiven me for the reckless scone leftovers…).

Was on holiday and my little JR not well at all. Got in on the same day I telephoned. Receptionist was lovely and vet really helpful. I felt reassured and my dog improved quickly on the medication given. Five stars