Midforest Veterinary Practice - Totton

I took my 14 year old Puggle Betty for her routine 6 month checkup, the reception staff were welcoming and we were seen by the veterinary nurse on time. Betty received a thorough check up and was happy and relaxed throughout the experience.

Our dog had develooed a bad limp and in pain. As always all the staff were very helpful, arranging an appointment at short notice. The vet was very thorough with her examintion and explained everything - medication prescribed, limited walking 15 min. comfort breaks. Our dog can be anxious visiting the vets, but he came away having made friends with a number of staff.

my dogs were due an appointment.. they couldnt schedule until 2 and a half weeks 🙄 fast forward, i am driving them to the vets (i live a while away), i was only driving for about 15 minutes and suddenly they ring me to cancel. 20 minutes before the appointment.. on the same day! in the middle of the heatwave! so i return home and my dogs are panting like crazy. untrustworthy.

Although we are Lyndhurst clinic clients our regular nurse Eva rang me to check on phone how my pet was. She arranged appointment next morning at Totton to check out her concerns. Saw vet Helen at Totton and all sorted to great satisfaction.

We had our first visit to Midforest Vets yesterday and found all the staff friendly and helpful. The vet was very approachable and happy to answer all of our questions. Great experience 👍

Staff were very helpful and courteous. Waiting room has an area especially for cats and small animals. Vet was very knowledgeable and helpful. Consulting room ideal with large window looking out on to the garden. A great viewpoint for curious cats! Good size car park. Overall a stress free experience. I would highly recommend

The ongoing support and compassion provided by Vet Annie and Nurse Nicky was amazing during a period of extreme stress and anxiety. We now have a treatment plan that works for both myself and cat. I highly recommend them.

Not overly impressed with the service, especially when they charge 80 pounds for a vaccination that probably cost no more than £.20, but should have involved a health check at the same time but you cannot call a quick listen at his heart a full health check they did not look at any other part of him such as his ears, his eyes, his mouth, his abdomen so really a lot of money for very little service

I changed my vets to Midforest what a complete difference. Very welcome when I arrived receptionist so nice and the vet excellent just felt so comfortable and care towards my cat was excellent again can't fault!! Best decision I made was to change 😊. Deffo would recommend them!!!

We have two pets registered with MidForest and I will NEVER allow them to go to the Totton branch due to the rude, cruel and officious way in which they spoke with me in the past and today. Specifically Anna who did not listen, did not care that my situation had changed recently (dog has to have a major operation) and that i have spent out all my saved up funds on that. Finally we rescued a cat from a horrid situation, brought it in for a check up in July and was treated like I had stolen him. Today Anna demanded that I pay the whole outstanding balance or they refused to see my now sick cat. She wanted over £700 in fact I owed just over £80! I was spoken to like absolute trash in a very passive aggressive and unprofessional way to the point where she was not listening, talking over me, talked down to me accused me of swearing at her when i said the word 'piss' and laughed at me down the phone. I hung up and spoke with Lyndhurst branch who were understanding and the balance was paid in full to them. I have cancelled my appointment in Totton as I will not allow these people any where near my animals. Do not take your pets to Totton, they did not notice the issue with my dog that now requires surgery even after annual check ups. All they care about is claiming on your insurance.

Registered and got to be seen today and it’s been such a breeze and lovely visit after horrible experience we had at vets for pets Totton. Dr Alice took time to make my Chappy feel comfortable and although he was not scared she managed to examine his both legs and took time to explain me the problem and what we can do next. Absolutely can’t recommend enough!! We definitely found found our vet! 🤍🤍🤍

Lost my Staffie last year. The vet was very helpful and showed great empathy. The staff in general were sympathetic and made the process easy. Now my staffie puppy goes there and he’s happy to go without any worries.