Rosemullion Veterinary Practice - Helston

While on holiday in Mullion our dog got bitten by a snake. We didn't realise at first as she didn't make a fuss or even yelp when it happened. We noticed her leg was bleeding when we got home so cleaned it and thought no more about it until the next morning when you could clearly see two puncture marks. We phoned Rosemullion who told us to bring her in. The receptionist gave us directions how to find them and they were spot on. Full marks for that. On arrival all staff were friendly and kind and although our dog hates the vets she stayed quite calm and quiet. We were called in to see James and I really cannot praise him enough. He even managed to take her temperature something other vets have not been able to do. Luckily despite having more than one bite and it being too late for the anti venom she is o.k. James took bloods to check her organs were o.k. and she is now recovering. We found the practice to be the best vetinary practice we have been too and can't thank them enough. Special thanks to James.

5 years go i fellt presurace to fast to take decciscion to put down my lovely 5 years old boy cat, my life after this is vever be the same again is some thing give my remourse fir the rest my life , now i got stray cat at my garden i need serios vett attencion ,RSPCA refiuse to help me Nd im scare if i take to 5hem as animal hospital and is them juty care to help this animals maeby is risck to that poor litle fella goin to be put douwn unnesesarely , ghis fella got infescions in is face and under the cin , im concerne watt maeby happen to this fella and i csn forte to psy the bill ,i fo not watt i can do .

Could not have done more to help us when we needed them at short notice for our dog while on holiday. Reception staff lovely and vet and nurses. V appreciative .

It's a shame I can't give a no star. We left rosemullion after they treated a family members dog so bad. We luckily only ever went for the check ups from our dog being a puppy and being on one of their plans. The first time they ever cut our dogs claws they made her bleed so bad on the first clip, our dog won't let us near her claws now. My dog had a skin tag from about a year old. We asked the vets what it was and they said nothing to worry about, just a skin tag. Well 7 years later we finally get it removed with another vet - when we unfortunately have to do an insurance claim because our poor dog now is having seizures, rosemullion lie to the insurers and say that she has a malicious lump on her side? If it was so bad why did you not offer to remove it 7 years ago when we asked. You claim you love and care for animals but we have not seen any of that in the 7 years we were with you. You didn't even ask why we were leaving. Rudely rang up and asked if we give permission to pass on our details and hung up the phone.

Provided faultless support for our two cats for nearly 18 years. When the final day came, the entire staff supported us like family. I could not have asked for a more personal, kind and thoughtful service. Really happy to be welcoming our next pets to the same level of care from such wonderful people.

Always very helpful and friendly Vets and Staff very informative and good advice and most important Very Caring for your Pets