Rosevean Veterinary Practice

Very kind my dog was very relaxed. Thank you. Had to change Bailey got mass on tinkle i have never known a vets so kind attentive helpful so caring i just cannot thank you so much for being so kind, caring i am lost for words i would recommend this vet practice any day massive thank you again

Excellent service. The staff were really friendly and did all they could to make a very stressful situation for both of the cats as calming as possible.

Friendly staff, clean premises, separation of dogs and cats, parking and I’m pleased with the individual care my cat received. There may be a wait, but you and your animal get the same care when it’s their turn.

Care and understanding superb. They look after the owners as well as the pet. Simple way of saying it. Customer care superb, always by all staff. Alfie Whippet and his mum.

Always been there when I needed them! Polite and helpful as always! Supportive when necessary on those sad occasions when a dog has come to the end of his or her life! Would recommend to anybody who needs veterinary help!

Purrfik, Honey says you were all lovely and she happily curled up in the weighing scales bowl. Lovely to find such a nice vets for her.

I am writing this review on behalf of a close friend who had an injured wild pheasant that had been attacked by a dog. He initially contacted the practice and was told that wild birds are usually euthanised, which is why he did not bring it in straight away. When the bird failed to improve, he called again and was advised by a different member of staff to bring it in, as a wild bird specialist could assess whether it was viable to treat. On that basis, he brought the bird to the practice and was told it would be kept overnight. He specifically asked to be contacted before any decision was made to euthanise the bird. When he called the next day to check on its condition, he was told the bird had already been put down. No explanation was given, and he was told there were no notes explaining why the decision had been made. When he attended the practice in person, he was still unable to obtain any further information. The most distressing aspect was not the outcome itself but the lack of communication and the fact that the advice given initially was not followed, nor was the request to be contacted before euthanasia respected.

Got an emergency appt for my dog within two hours of calling. My dog had to stay for two nights and they took good care of him and called me regularly with updates. I felt he was in very good hands.