Vets for Pets - Rotherham

Reviews of Vets for Pets - Rotherham

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  Neshat Ahmed

  Google · 6 March 2026

  My cat was diagnosed with a Lymphoma in March 2025 by Dr Eric Rouviere who is supposedly the Practice Owner at the Moorgate branch. I dropped my cat off first thing in the morning for blood tests and an ultra sound. By 11am Dr Rouviere called me with the devastating news that my beloved Mordage had an incurable Lymphoma. I was extremely upset at this news. I was astonished to then be told that he could euthanise her immediately. I immediately said no as I needed to see her and process this news. I decided against his advice and picked her up within an hour. The appointment cost me nearly £1000. I suggested that I put my cat back in the car and then pay at reception as there were many dogs in the waiting room. He said no in a very rude manner and said I should pay first. I paid my bill and left. I took my cat to another independently owned Vet near to where I moved to in Denby Dale for a second opinion. I am delighted to report that Mordage is doing well one year in. She has monthly Steriod injections and is leading a happy and normal life for the time being. I would never use Vets for Pets at Moorgate EVER AGAIN. If I could leave 0 stars I would have done so. Dr Rouviere is unprofessional, has no communication skills and needs to be called out. I have lived in many countries and used many vets. He is THE worst I have had the misfortune to meet. My cat had a lucky escape.

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  Tracy Molloy

  Google · 26 January 2026

  Very poor service. I have my dog on the pet plan. Her worming treatment is never available on time. We have been told on more than one occasion it is ready only to arrive and be told it isn’t and we would have to return. Today I went to collect only to be told they are out of stock. Both myself and my husband currently have fractures and are unable to drive. I struggled to get there and on arrival was told the medication was out of stock and I would have to return. They just take your money and don’t deliver a service. My advice is don’t use this practice

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  Maria

  Google · 23 December 2025

  Lovely staff - I was only there to get my foster cat spayed and chipped but they were very thorough and patient.

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  Abigail Harrison

  Google · 2 December 2025

  If I could give it Zero stars I would Will never go to a vets for pets again! Avoid this vets at all costs! Inaccurate notes that only cover themselves, missing off important details about conversations and can’t even get vaccination history right potentially leaving pets vulnerable to disease. What else do they miss? Complete lack of empathy and only out for profit that is blatantly clear. Waited 3 weeks to hear back from a complaint that I had submitted only to be told that it was my fault and they are refusing to take any responsibility for their lack of communication to owners leaving pets in pain and uncomfortable! As a good will Gesture they waived a £49 charge for a consultation that was included in my girls spay!

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  Jodie Hall

  Google · 20 November 2025

  Great vets. I was able to get a same-day appointment for my dog, and the team were professional, friendly and genuinely caring. I’d definitely recommend them — a perfect service and experience overall.

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