Severn Edge Vets - Bridgnorth

I had an appointment booked to euthanize my very old bearded dragon. It took a lot to reach this decision and definitely wasn't am easy one to come to. Booked the appointment and the receptionist was very lovely and helpful. The usual reptile specialist vets were both unavailable however a different vet very kindly offered to help given the circumstances. Unfortunately my boy passed away overnight so the appointment wasn't needed. I called the inform the practice of this and the receptionist honestly didn't sound like they could have cared any less. Not so much as a sorry for your loss etc. Just a "that's cancelled now thank you". That's it. Maybe I'm a little sensitive given the circumstances but Jesus I don't think it's a lot to ask for especially when you've just lost your friend of 11yrs.

We had to call on Severn Edge Vets Friday evening after our 14 year old dog Biscuit had a seizure, After several phone calls with them which were very helpful it was decided we needed to take Biscuit to the clinic. we saw the vet who was very good with not only Biscuit but us as well and it was decided that we would try medication to see if we could control the seizures. I took Biscuit out to the carpark while the wife settled up, while in the carpark Biscuit had another bad seizure, I called to the wife for help and within seconds the staff had picked Biscuit up and taken her back inside where I was astounded by how fast and how much effort they put into helping Biscuit as she was still fitting, 3 staff all on the floor without hesitation or concern for anything but Biscuit. Unfortunately we had to make the decision to let he pass to the rainbow bridge as heart breaking as that was. we were allowed to stay with her as long as we wanted to say our goodbye. they also made paw and nose prints for us. The staff were amazing and we can't thank them enough for what they did, Forever grateful. Rolfe, Sue & Biscuit

My older dog got seriously poorly, thankfully I got an emergency ap with these guys , I didn’t have a great deal of money, so they gave me a cheaper option for treatment, so if ur animals sick , ask them what’s available, my marmalade is now recovering and I am forever thankful to seven edge vets , top rated staff and vets , who provided me and my dog with emergency help and life saving treatment

Dear Alexia, Lucasz & your wonderful team, I just wanted to express my deepest gratitude for the compassion and care you showed during one of the hardest moments of our lives — saying goodbye to our beloved collie, Megan. Your kindness, patience, and gentle approach helped ease the pain of an incredibly emotional day. You treated Megan not just as a patient, but as a cherished soul, and that meant the world to us. The way you spoke to us, and to her, with such warmth and respect, brought comfort in a time of heartbreak. Thank you for making a difficult experience a little more bearable. Your empathy and professionalism will never be forgotten, and we’ll always be grateful for the dignity and peace you gave Megan in her final moments. With heartfelt thanks, Dave & Den Brookes x

I was on holiday in the area recently when one of my Scotties was very ill. The vets and indeed all the staff were brilliant, very helpful and understanding during what was an extremely stressful experience. My Scottie had to be admitted and looked after for 3 nights. I was kept informed at all times and reassured throughout. My heartfelt thanks to everyone there. I cannot speak too highly of them all.

Great experience here recently when my dog was very sick. The 24/7 opening hours are very reassuring in an emergency. Everyone was great from receptionists to nurses and vets. My dog was cared for very well, they arranged for me to visit her in hospital and communicated with me twice a day. In addition calls with her test results were really fast. Can’t fault them.