Springfield Veterinary Group - Crystal Peaks

Excellent surgeons. Nurse accused me of my puppy not being properly trained on its only second visit to vets , in front of the receptionists and other dog owners. My dog is very well socialised with people and other dogs . My dog was in pain and with strangers. Never been to that vet before. So you should be used and trained to work with distressed animals rather than passing the blame . Brilliant friendly receptionists and surgeon. In response to your email your team know exactly who.i am. Using heavy plant machines in the car while you were still open.. That is a breach of health and safety regulations. And when I went to your vets in Ecclesfield 2 days later where the nurse said my dog wasn't misbehaving or badly trained. But I literally had to ask the machine operative to raise the boom so I could enter. You are not allowed to do this . Its against regs for very good reason. So I would like an apology from your nurse for the way she talked to me in public. Daniel Harvey

I can't say enough on the support over very the years I have received from the vets,nurses and reception staff recently our 14year old Labrador Gemma she has received 100% care treatment and support to say we have gone to nearly loosing her to still being here giving us joy Stephen Thompson thank you and I'd recommend to anyone needing a vet Thank you Stella Garnham

My dog has severe anxiety when visiting the vets, but Sarah, the veterinary nurse, was absolutely fantastic during her review. She took the time to win my dog round, made her feel calm and comfortable, and we actually left with her tail wagging — which says it all. I would definitely recommend Springfield Vets at Crystal Peaks.

I have been customer of springfield vets for many years the staff at CRYSTAL PEAKS are fabulous. The vets, the nurses, and reception staff are professional , caring, and so friendly. I have to say they all do a splendid job

After getting multiple opinions about the conditions my guinea pig (Frazzles) had, I finally found a vet (James) that specialises in exotic pets. Unlike the other vets he took time to fully diagnose my piggy, and was honest rather than looking to make £££'s out of expensive treatments (operation) that she most likely wouldn't make.. He showed compassion and understanding. If I hadn't found James at Springfield Vets, I was planning to travel to Matlock where they have specialist guinea pig vets. James is highly knowledgeable and explains things clearly. I was given time to process my feelings on what to do with her cremation and he discussed the options. Cost are much more reasonable than the other vets I had visited before. I had wasted so much money on others. My partner and I highly recommend this veterinary clinic for guinea pigs. Thank you so much.

Our rescue dog Amber has had many visits to both the Rotherham branch and Crystal peaks due to an ongoing illness. Rachael Frost (Senior Veterinary Surgeon) looked after Amber on numerous occasions over at Rotherham and we always felt full of confidence that our fur baby was in the best hands. Last Wednesday we had to make the most heartbreaking decision that it was now time for Amber to be pain free and at peace and on arrival into the surgery we found comfort in that the vet that would be helping our little girl was Rachael. We have had a few rescue dogs over the years and many visits to the vets seeing numerous surgeons but non of which have ever made such an impact as Rachael. This morning a card arrived through our door and after speaking so highly of Rachael with the family over these past days this lady just went even higher in our estimations, sending the most beautiful condolence card with Ambers foot print inside. This lady didn’t just do her her job she went above and beyond and has shown what a wonderful caring and compassionate lady she is, not just to Amber but to us who have lost the most precious thing in our household. We will forever be grateful for the love, support and care you gave to Amber and for the greatest gift of her paw print which we will cherish forever. This lady is the type of person you can only wish for your beloved pet to be cared for by and how lucky we were to have this lady do so for Amber. Rachael you are an amazing vet but also an incredible caring person. We cannot thank you enough.