Active Vetcare - Oakley

One word 'Outstanding' Absolutely fantastic team, I honestly can't thank them enough. X

Highly recommend Oakley Vets. At the time that pet owners dread, my much loved cat, Missy, had sudden symptoms, then a serious diagnosis and an estimated week left to live. I cannot thank the staff enough for their professionalism, expertise, efficiency, care and empathy, when assessing and treating Missy, and for the support they gave me, as the devastated owner. All the vets took the time to explain and answer questions about the diagnosis and options for treatment. They gave me the facts and gave me time to decide the best option for Missy. Her treatment was able to be managed at home, and enable her to sunbathe in the garden for her week, (she chose to make it 2 weeks), this was back in August. I knew the signs to be aware of, and when it would be time to take her back. In the meantime, gave support and reassurance over the phone, or went out of their way to see Missy asap, on occasions this went past closing time. It was clear when a final decision had to be made but again gave me time, and as much time needed to say goodbye. The additional support that the staff gave me was above expected. Everyone was very kind and caring to both of us. It was so appreciated. The direct contact with the insurers also took a huge amount of stress away from me. I just want to thank you so much for your expertise, time, and care. Missy was so very special and you totally understood.

I've been taking our cat here for 2+ years and literally every member of staff is a delight, always. So much care and compassion from the reception through to the veterinary clinicians. Everyone's always organised, we're always sent reminders and they always go out of their way to meet you on the level, to chat to you and help. We feel very lucky to have this vet's so close by. Major Tom sends his regards x

Sadly our much beloved cat Desmond had to be put to sleep on Friday 6 December 2024. I can't praise Oakley Veterinary Clinic highly enough for their care and compassion towards me and Desmond. Kurt the vet who looked after Desmond in the last weeks of his life, was so caring and considerate. Kurt's genuine love of animals was clear as was his compassion to me as an owner, but ultimately he steered me towards making the best decision for Desmond. I will never forget the kindness shown to me when we had let Desmond go. I would highly recommend Oakley Veterinary Clinic for the care they offer pets and their owners.

We sadly lost our beloved family cat, Maxine, in a road accident. She was taken to the vets by a local person and after scanning her chip, they called us to give us the sad news - everything was handled with amazing care and professionalism, and without charge hair clippings and a paw print taken. Thank you Oakley Team.

When we brought Maui home at 8 weeks old, there was no question as to where we would register him! Having spent time doing work experience at the practice as a teenager, I know it to be professional and caring. All the staff are always welcoming, helpful and knowledgable. Maui loves going to Oakley Vets! He recently went in to be neutered and still jumped at the door and greeted all the vets and nurses with delight upon return two days later for his post op check - that’s all I need to see to know that he is well cared for :)