Vets for Pets - Altrincham

I recently had my British Shorthair kitten, Nigel, neutered at Vets for Pets Altrincham and I honestly couldn’t have asked for a better experience. Ellie was absolutely amazing throughout the whole process. She kept me updated on how Nigel was getting on and even sent me pictures, which really put my mind at ease while Nigel was there. It’s clear how much care and attention they give to the animals. I originally chose Vets for Pets because my friend Leanne works there, and she always speaks so highly of the team. After this experience, I can completely see why. Everyone was friendly, professional and made the whole process feel really reassuring. Nigel was really well looked after and recovered brilliantly. I wouldn’t hesitate to recommend Vets for Pets Altrincham to anyone looking for a caring and professional veterinary team.

Extremely caring staff, where nothing is too much. Options discussed and treatment plans clearly discussed. We couldn't Thank them enough for treating our injured cat.

I swapped from my old vets last year.. I had been loyal to them for over 30 years but they had relocated and it became too much.. my dog and cat were welcomed at Vets for Pets and the staff could not have been more supportive and caring.. the transition of information was smooth so the full history is available.. It is very easy to make appointments at a convenient time around my working hours and the veterinary care has been spot on.. they send me timely reminders of the basics like flea and worm times and the prices are very reasonable.. The best thing about the place is the staff.. they’re animal mad and make a fuss of everyone.. service is smooth, helpful and it’s always a great welcome..

Fantastic vets. My dog gets all the attention when in. Vet was very patient with him during both visits and talked me through best time for neutering as well.

Main complaint is the opaque pricing schemes for various treatments. They aren't posted anywhere online, or in person. You have to ask about everything, and they offer tempting "subscriptions" without saying what the prices are of the individual things inside of the subscription. I did manage to get them to write down most of their unlisted prices though, th y said they're estimates. I have a different vet's costs next to them, because that's the only way I could find what the common procedures were. The vet was super friendly though, and my cats liked him.

Dad visited this place as my dog has a condition called “dry eye syndrome” The vet brought her back for a review appointments within this appointment they discussed 2 different treatment plans, my dad said they would be in contact with me to discuss over the phone/email ( which they haven’t) At the review appointment they have sent my dad away with medication my dad was not told it was two different medications they have prescribed assuming it was just 2 of the same tablets to be taken at different times. It turns out the two are for: (Sedatives) 1. For seeing a specialist 2. For seeing them (Only to be taken once we have decided what treatment plan to go for) Discussed with the receptionist my concerns as they have charged me for two medications despite not knowing which route I would like to take OR even if I would like to stay with them, it really makes no sense as one won’t be used & it’s a waste of medication & money. Very concerning as we put our trust in these people & they really are just doing it all for the £££ it seems. Wrong on so many levels - I advise some training regarding this. The ideal scenario would have been to discuss options & then prescribe accordingly to what treatment plan I would like to take but NO. After discussing with the receptionist for a reimbursement of one of the medications I was told “well your dad decided to take it so no” My dad was misinformed so they could make a quick buck. This review is not about the money I have lost- it’s the lack of care of the pet/owners when people are vulnerable&will do anything/spend anything on their pets/lack of information given to owners. It’s quite disgusting really as someone in a medical field this would never happen with patients. Very very sneaky. I would advise checking everything all the treatment plans / the vets notes / all information should be sent via email before any pet owners decided to take / pay for medication that won’t be used or have treatment. Or seek a second opinion. I really do not recommend Nathan or his team at all. I definitely will no be returning to this vets ever again.