Chine House Veterinary Hospital

We have been regulars in Chine House over the last few weeks with both our elderly Labradors. Yesterday one of them had to have emergency surgery. Chine House have been fantastic from the reception team to the nurses and the vets. We’ve been treated with the utmost kindness and compassion (as have our babies), and everyone has been so welcoming towards our toddler too. We thankyou for everything and can’t wait to get our doggy back home

"I couldn’t be happier to recommend Chine House Veterinary Hospital. I have visited many times over the last four years with my dog, and the care we’ve received has been second to none. From my very first call, the team has been amazing. Rosie is incredibly caring and gentle; she listened and took my concerns seriously. Tamsin has been amazing, arranging tests, referrals, and follow-ups while providing constant support. Maxine, the physiotherapist, is incredibly professional and understanding. She worked at my dog’s pace to get him stronger; I never felt rushed and always come away with helpful advice for what to do at home. The entire nursing team is fantastic, not only with clinical care like injections and health checks, but in going the extra mile to ensure my dog feels comfortable and safe being handled. I am always happy leaving him in their care when I need to. Finally, a huge thank you to the reception team, they have a tough job, yet they always greet us with a smile. They go out of their way trying to accommodate everyones requests and make sure everyone is looked after. Chine House, combines professional expertise with genuine compassion. Thank you”

They are not the cheapest but they are the best. I totally trust them with all of my animals (dogs cats horses). They have performed very successful complicated orthopaedic surgery on our cat, are very kind and compassionate

Rosie has been utterly incredible this week with our 11 year old rescue boy Ollie. He’s extremely nervous at the vets & can be reactive. Nothing has been too much trouble. We’ve had several calls & lots of reassurance so felt fully relaxed dropping him off for his operation today. We were given relaxation tablets to give him at home ahead of his appointment, and were allowed to keep him in the car until the very last minute. We’ve used Chine for 20+ years & wouldn’t go anywhere else. Thank you to Rosie, the nurses & all the staff on reception for making a difficult situation go so well! Chocolates on the way!!

We have always had excellent service over the last 30 years for large and small animals. Would recommend 💯

I've always had good experiences with Chine House vets. The staff are always very friendly, welcoming and knowledgeable. I was here recently for my puppy's second lot of jabs and the vet was very helpful and happy to answer all the questions I had about how to keep my puppy safe, despite the fact she'd had a busy and stressful morning so far. I've used this vets before for my adult greyhound and they've always been just as helpful, understanding and I trust their care and knowledge. For the level of care they offer the prices aren't too bad either

Chine House always delivers a professional Service from Reception to Vet Consultation. Clients feel like their pets are treated as individuals and not just a number and all staff are very helpful, friendly, approachable and empathetic. My elderly dog has just had an emergency overnight admission and I was reassured that he was well looked after as I was given regular updates on his condition and he was discharged feeling much better after intensive treatment overnight. I have been with Chine House for over 45 years now and I have never been disappointed with the expert advice/ care given to my pets/ animals. I fully recommend the great team. Sally Plant

Being a new pet owner I was recommended Chine from two friends. Easy to book in although I am told sometimes there is a waiting list. Surgery very clean, reception staff very helpful. Seen by vet Jo who showed care to my pet, patience and gave a thorough examination. He allowed me to ask lots of questions. I was very happy with my first appointment at Chine House.