Vets for Pets - Redhill

I took my budgie there for a beak trim & a nail trim. Vet cut budgies tongue it bled, also cut a nail & that bled. Now has scissor beak as a result of an incorrect beak trim. Didn't even say sorry. Charged £86 !

I only gave one star so I could write a review the vets them self are extremely good and dealt with my dogs last moments very well and with great compassion but the receptionist who ordered his cremation and extras has made me very angry and upset I asked for a print of my boys nose and paw and for a clipping of his hair when I got my boys ashes back along with the extras I had paid for I was shocked to realize that there was 2 paw prints and hair clipping but no nose print now my boy is gone forever and I can never get a print of his nose, when I rang companion care the receptionist said sorry I don't really know what to say I'll get my manager to ring you this yas left me wishing I had gone with someone else to have the last moments of my dogs existance dealt with. companion care receptionist you should be ashamed of yourself and you are letting the vets down

Utterly shocking service from one of the females working at reception. She didn't have a clue about anything she was talking about and almost had us leave with the misinformation that we wouldn't be able to see our beloved pet be cremated when we in fact could. Took our pet elsewhere and will not be going back for any form of service. Pets are family and to be treated so poorly and misinformed is completely unacceptable.

I am in the process of having my cat, Brian, treated for health problems and so far they have been very helpful. Especially the reception staff.

What a great service my vet was closed on a Saturday and needed a urgent look at by a vet phoned the number went straight to redhill, they had called ahead 10 mins was in with a. Vet dog home all happy and a very happy customer Brilliant set up

Avoid, they discharged my dying dog having failed to treat her correctly. Within a few hours she was collapsed at an emergency vet and took a week (and thousands of pounds) to be discharged. Companion Care then lied through their teeth to avoid any responsibility. Shameless. Do not trust them with your pets.

The team here are always really lovely and friendly, and treatment has always been great. I would never take my pets anywhere else! The only thing I do wish was that they were able to consider instalments/payment breakdowns for costs, because I recently had to take out a personal loan to cover my cats bill. Hopefully this is something CC will be able to do in future because I do worry about affording future bills, especially with the recession and cost of living crisis.