Goddard Veterinary Group - Hackney

Reviews of Goddard Veterinary Group - Hackney

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  Cookie Cooks

  Google · 7 March 2026

  I have always had an amazing experience with this place. My last cat, Cookie, who lived for 25 years, always went to this vet and they always made sure to handle her with so much love and care. My little brother now has a cat and she goes to the same vet, and they are always so nice and lovely to her as well.

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  Sian Barnett

  Google · 10 December 2025

  Goddard saw my cat immediately after he came into contact lily pollen (WARNING TO ALL CAT OWNERS: Lily flowers are extremely poisonous and fatal to cats if not treated straight away- I wish I had know ) even with my cat having trust issues with vets and can come across quite aggressive they were super patient with him! Really lovely knowledgable team. Thank you

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  Rose Pierrelouis

  Google · 5 December 2025

  Been with this vet for god knows how many years. Visited again with my cat. But notice the hygiene after 2 dogs had been attended in the same room was rather hygienic. Cats and dogs have different Aliments of illness. My cat is an indoor cat and doesn’t go outside. The treatment table had not been cleaned or wiped down I could feel and see before care to 2 other dogs before my cat was seen which concerned me although I didn’t mention it at the time. Wish I had. Treatment isn’t cheap so would expect a more professional approach. Today my cost was over £129 to be told there was nothing to be worried about so basically it’s cost a lot of money for nothing. Very disappointed with hygiene but not so much the cost although rather expensive for a cat that hasn’t anything wrong! Signed ms Pierre-Louis cat owner of LUPITA

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  Hannah Barr

  Google · 1 November 2024

  We always have such a pleasant experience at Goddard Vets in Hackney. The team look after Monty so well. Special shout out to vet nurses Kelly and Charlotte - you girls are amazing and are so good at your jobs!

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  Mariano Melman Carrara

  Google · 10 February 2022

  Try somewhere else if you have a pet insurance that is not theirs. I've been going to this practice since adopting my French Bulldog over 7 years ago. Things have changed dramatically in recent times. I usually file insurance claims to be paid directly to them. But they have refused to take them on but rather make me pay hundreds of pounds on the spot or they would 'refuse to return my pet back to me'. Although they claim they have mentioned this to their customers in the past, I don’t recall being told filing direct claims wasn’t doable anymore or why. All of my claims have been sorted this way and I have always paid the difference on time. Anyway, I do know now that Goddard Group won’t be taking any more direct claims for reasons I cannot understand. As a business, you certainly have the option to say no, but I still don’t know why this is no longer an option for me (and others). I have to say this feels a little bit personal, to say the least. I say this after one of the vets (Niven Packery BVSc MRCVS) told me that I have had a debt of thousands of pounds in the past (sic) which I left unpaid for a long time. Again, if you have something to demonstrate on this front, please go ahead so I can make sense of such demoralising accusations in front of other customers and raising his voice. Also, why is a professional raising his voice to deal with payment matters? On a separate issue, the personal treatment I have received at the branch from both staff and the above vet was extremely poor. I can only say without a doubt that the amazing Jean Rourke MVB MRCVS was the only one who handled the situation in the utmost professional way, resolving the issue in a matter of minutes. I wish for more Goddard personnel to be as efficient and respectful as she is. I have now decided to go somewhere else.

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