Absolutely disgusting behaviour and attitude from the staff, I had a dog dying at home and called as an emergency as was registered there, just to be told i had been deregistered and thats that, no help, no support and no empathy, if you do not care about animals do not work in a veterinary surgery! Absolutely appauled!
Hope Veterinary Surgery
About Hope Veterinary Surgery
Hope Veterinary Surgery is a veterinary practice in Stoke-on-Trent, Staffordshire.
Client feedback
Reviews of Hope Veterinary Surgery
Overall rating
Based on 7 reviews
Rating breakdown
- 5
- 86%
- 4
- 0%
- 3
- 0%
- 2
- 0%
- 1
- 14%
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Google review
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Google review
There are some people who simply do their job — and then there are people like Debbie, who pour their heart into it. We feel so incredibly lucky to have this vet looking after our pet, because the care our dog receives here goes far beyond medicine — it’s filled with genuine love and compassion. Debbie has a truly special way about her. From the gentle way she greets our dog to the time she takes to reassure us as worried pet parents, she makes every visit feel personal and comforting. She never rushes, never makes us feel like “just another appointment,” and always goes above and beyond to make sure our dog is not only healthy, but happy and at ease. When we’ve been anxious, she’s been patient. When we’ve had questions, she’s been thorough and kind. And when our dog has needed extra attention, Debbie has stepped up without hesitation — checking in, following up, and making sure nothing is ever overlooked. That level of dedication is rare, and it means the world to us. You can see that this isn’t just a profession for her — it’s a calling. Knowing our dog is cared for by someone who treats her like her own brings us so much comfort and gratitude. We are endlessly thankful for Debbie and the entire team for the warmth, expertise, and heartfelt care going above and beyond time and time again. You saved our pets life due to your dedication and passion towards your vocation, thank you
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Google review
Fantastic vets surgery. Very clean and tidy - well organised. All staff are so friendly, professional, polite and helpful - receptionists, nurses and vets. Sadly, I needed an emergency appointment following Trixie's op - I didn't need to worry - I was given an appointment within 1 hour of contacting them. Highly recommend them!
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Google review
Always a great service at Hope Vets, I wouldn’t trust anyone else with my fur babies. The ladies are always welcoming on reception. Have used them for years and will continue to do so in the future. Highly recommended.
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Google review
On Saturday I had to have my cat put to sleep. The care, love and compassion from Deborah was amazing. Although it was past closing time she waited for my son and DIL to come to support me and she tranquilised Heidi so we could say our goodbyes to her. After she had died Deborah was still talking to her, even as we left I could hear her chatting to Heidi. Such care and true compassion I have never seen before. God bless you Deborah xx
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Google review
We have had several dogs over the last 34 years and first knew Deborah from a previous practice where our first two pet dogs were registered. When she started her own veterinary practice we followed her and over the 34 years, Deborah and her team has seen a total of our six pet dogs. Their prices are exceptionally reasonable and there is always someone who will help clients and give advice when needed. The animals are always put first by everyone at Hope and every team member is always professional, polite, compassionate, and committed in healing sick animals, and having experienced their love and attention in post operative care it is second to none. Thank you to all the team at Hope Veterinary Surgery.
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Google review
Amazing vets, I have taken all my dogs there over the last 15 years or so, compassionate and caring, always feel like good value for money
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Common questions about Hope Veterinary Surgery
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- Where is Hope Veterinary Surgery?
- Hope Veterinary Surgery is a veterinary practice in Stoke-on-Trent, Staffordshire. The full address, phone number and opening hours are listed on this page.
- How do I book an appointment with Hope Veterinary Surgery?
- Call the practice directly using the phone number on this page. Online booking through Vet Verified appears here when the practice switches it on.
- Is Hope Veterinary Surgery listed on the RCVS register?
- Every practice on Vet Verified is cross-checked against the Royal College of Veterinary Surgeons' public register. Verified practices carry the verification mark beside their name.