Kingfisher Vets - Martock

It is always a pleasure to visit Kingfisher vets in Martock, from the warm and welcoming reception staff to the wonderful nurses and vet. They are extremely kind and compassionate and always put my animals needs first, so much that my dogs and cats are always in a hurry to get in the door. Being spoilt with treats and liver paste is an extra bonus 😊

Outstanding care understanding of my dog and cats over the years. It is like going to your best friends house lovely staff and so very caring. They should be proud. Excellent. Xx

Really lovely staff, always put my mind at ease any time I've visited. They give great advice, Eveline is always very thorough. A family member had recommended this practice as my previous one wasn't very helpful. Couldn't recommend kingfisher enough!

Lovely place so friendly. Our cat Kizzy soon calms down when she arrives. Very hands on and friendly Thankyou

I have no issues with the practice staff but beware of how the company deals with their human clients. My dog went missing in August and was found dead in a field two months later. When I phone Kingfisher to enquire about cremation the person I spoke to did not offer a single word of condolence. And this was where the nightmare became worse. Since then I have received numerous phone calls telling me amongst other issues that they had confirmed with an insurance company that my dog was indeed dead. When they disconnect the call if you don’t answer asap the person at the end of the phone disputes they rang you at all. A text asking you to call follows within a minute. This mode of dealing with a grieving pet owner is appalling. Clearly this business of four practices needs to get their act together before more owners become caught up in a never ending nightmare.

The locum vet was clearly incompetent as his examination of the cat failed to notice that the cat had a bad infestation of fleas!!! I was away at the time and relying on someone else to care for the cat. After the visit, they noticed the fleas and gave the cat a treatment but not before he has lost a large area of hair. I would have noticed the fleas, had I been home, but the vet didn't! Really basic clinical examination should have checked for fleas. Terrible ;ack of service for which I have had to pay! I will be seeking compensation

Thank you to all for the wonderful care and support . That hardest day for us was met with care, love, kindness and sympathy when we sadly had to let our amazing , silly, beloved Emma go. The beautiful keepsakes they did for us will forever be cherished. Great team and will all support you in the happy and sad times for your loved pet family. Thank you again from Swain family.

Always do their utmost to help both the animal and the owner. Sugar is an elderly dog that needed surgery and they took the greatest care of her and kept me well informed throughout. Thank you so much to everyone involved in Sugars care