Park Vets - Cardiff

When it was time to say goodbye to my pooch of 13 years. I was made to feel guilty for a decision to delay putting my best friend to sleep. I was treated like a commodity and that my opinions didn't matter. I wish I went independently for euthanasia but unfortunately it's too late and it's something that I have to live with. The female vet was horrid ..Dan Jones the vet was amazing and respected my decision to take my dog home overnight to say goodbye. I will be submitting a complaint because I wish I took my best friend home for euthanasia at home. Because he needed that dignity. Not to be made to feel guilty in my decision process. I have to live with this decision for the rest of my days. I will never use this vets again as long as that lady vet is working there.

All the team are extremely friendly and helpful. Standout for me though is Rochelle who has been absolutely amazing with Lily and her eye problems. Thank you Rochelle!

This is Banjo and he has been well looked after by the fantastic vet Jess. He's a tough 2 years and although he's been diabetes free for just over a year, he now has hyperthyroidism but he takes it all in his stride, thanks to the help and guidance of Jess. Banjo also turns 15 this month 🥳 and likes scratching up my shoes. All the staff are so knowledgeable and polite, whenever we visit. I love it when Lisa books him in & knows his name 😍

Jess is an absolutely fantastic vet. She genuinely cares and offers the best advice for you and your pet. She is so gentle with my two little ex rescue dogs and I always feel safe when they are in her hands.

Couldn't recommend park vets enough! My golden Lenny recently got neutered but unfortunately he suffered a severe post opp complication (Len doesn't do things the simple way!) I contacted them and rushed him back and although the vet was very concerned and we had to make decisions and have a very serious talk I was made to feel at ease by everyone. Thankfully Lenny made it through the night and received the tests and treatment he needed. He also needed further surgery and had a week stay. We didn't visit as we didn't want to cause stress to Len when we left but everyday and night I had video/photo updates aswell as calls from the vet and nurses throughout the day to give me updates. Len was cared for as if he was their own and we can't thank every single staff member who works at park for that and everyone came out to say goodbye on discharge. Lenny would also like to say thank you for all the love, cuddles and chicken he had and he will see you all for his final post opp check next week 🐾

Can not thank the team at Park Vets enough. Due to a freak accident my little rescue dog had to have emergency surgery to remove her eye. They gave her constant gold standard care from the minute she arrived . I was hysterical and in shock, They explained everything that was going to happen throughly in terms that I could understand, they calmed myself and my little Skyla. Everyone was caring, compassionate and attentive, kept me reassured, felt that not only was Skyla looked after , they had to look after me too. Kept me updated throughout the day and Skyla will make a full recovery . Skyla had the best care with an amazing team ,would throughly recommend this practice .