Pool House Veterinary Group - Mere Green

All the staff are so wonderful at looking after our dog, through routine check ups to when she is poorly. She loves going in, all the fuss she gets and the treats.

Easy booking at short notice. Relaxed calm atmosphere (which helped with puppy’s first visit to the vet’s) and all the staff were very friendly. Seen straightaway with the health check & vaccination completed in minutes. Plus, free local parking. Will use this branch again.

Pool House was recommended to me by a groomer. My dog, Lucy is the second dog I have brought here. The staff are friendly and the atmosphere is all about the pets. I can't say it is the favourite destination for Lucy, but at least she's quite happy to go in! I've found that animals are treated kindly and with warmth.

I had a really positive experience with Pool House Vets - Mere Green Branch. The team were professional, caring, and genuinely compassionate from the moment we arrived. They took the time to explain everything clearly and made both me and my pet feel comfortable throughout the visit. The clinic was clean, well organised, and the staff were friendly and attentive. It’s clear they truly care about animal welfare and providing excellent customer service. I wouldn’t hesitate to recommend them to anyone looking for a trustworthy and supportive veterinary practice in Sutton Coldfield.

Very friendly Receptionist on entering the practice. The service we have received from the Vet is extremely good. So much better to have continuity in treatment. The whole experience is very reassuring. Can definitely recommend this practice.

Excellent service ,vet and receptionist abby 👏 juliette Pearce

Very kind and caring. Knowledgeable when it comes to our guinea pigs.

I am still heartbroken after losing my beloved SiuPak, but I would like to express my deepest gratitude to Amy, the receptionist at the Mere Green Branch. Throughout every step – from appointments to prescriptions and all my enquiries – Amy has been nothing short of outstanding. Her kindness, patience, and understanding have been such a comfort to me during this very difficult time. She has always gone above and beyond to make sure I felt supported and cared for, and that means the world. Amy is truly a star in the Mere Green team, and it is because of her compassion and professionalism that I would wholeheartedly recommend this practice to my friends. THANK YOU AMY xx!

This is by far the best vets we have used. Our previous vets don’t match up to the standard and care you get from mere green pool house vets practices. From the team on reception to the vets themselves are all professional and welcoming. We know Our 3 kittens are in good hands when they visit.

Very friendly welcoming practice and everything explained clearly as to what they have to offer. No problem with getting quick and convenient appointments when required. Been using this vets since I had ny kitten just over a year ago. I would definitely recommend them.