The Veterinary Clinic - Erdington

always given very good advice, all staff are very friendly polite and helpful. Pete has always given me very good expert advice. my pets been registard with this vet since 2020, I highly recommened this vet practice. update: I have 5 adult cats and 1 kitten registard the veterinary clinic, last year 2 of my cats needed operations one was a urgent case he had lost part of his tail, he was given very good care until he was fully recovered, my other one had a gum disease she needed all her teeth taken out except her canine teeth, she was also given very good care until she fully recovered. one of my cats is over weight he was put on a stricker diet yesterday by one of the vet's there, he has to weighed again in 4 weeks, this is the best vet all my pets have been under since living in Birmingham!

Pete is amazing the best vet I've had and is so caring , all the staff here are lovely highly recommend ..

Be very careful, these chain vets are only bothered about one thing your money. We took our puppy for its first check up, mentioned its heart felt funny and told not to worry. Then 5 weeks later at the vet’s hospital and told heart problems caused lasting damage, limited life and daily medication while alive. The vet’s never wanted to know and completely washed their hands of any responsibility. Now at a private vet’s where they actually care about your pets.

Peter Rogers is exceptional, he’s very good with our nervous cats and puts us humans at ease too! The receptionists are also really helpful and knowledgeable. I would give this clinic more stars if I could ✨

Accessibility- the practice is wheelchair accessible. The carpark has paving stones with a slight incline to access the front door. There are limited car parking spaces on site, but I've never had a problem getting one. The clinic rooms are a bit tight, but the furniture can be moved easily to accommodate your wheelchair. The staff are kind, helpful and empathetic. There are several bus stops by the vets and also on the cross roads that aren't that far away on foot.

I've been a customer of this vets for 9 years, with a dog who's always been healthy. He's been under the weather this week so I made an appointment and saw the vet, who only seemed to want to give him an injection and sell me probiotic food. I kept telling her he hadn't been sick, nor had diahorria but smelt of fish and he wasn't walking, just sleeping. He had a stool and blood sample taken, but she kept repeating it was a mystery and did I want him to have the injection (which was already in the syringe). Came out none the wiser and was surprised to be given a bill for £457. No discussion of costs throughout the visit, I've been told before this vet is expensive, but I was shocked at the cost especially when I've come away with a dog that was poorlier than when he went in. ** EDIT : heartbreakingly, I lost my beautiful dog 3 days later, the blood test results showed he had chronic kidney failure so the only option was to let him go - I did have to ring twice though to speak to the vet to get the actual diagnosis. The clinic handled his passing very well, along with arranging his cremation and the return of ashes. For that, I'm grateful.