Portland Vets - Crawley

The exotics team are brilliant- such a relief to us as we were previously travelling quite far for a rabbit savvy vet. Helen in particular has been wonderful with our buns, always explaining options and giving us time to ask questions.

Sadly we had to have our little old guy Louie put to sleep earlier this week, the vets, reception staff and veterinary nurses were beyond professional, helpful and compassionate in managing both Louie and us. He went to sleep peacefully with out any distress. Thank you to you all

Very sadly just had to say our goodbyes to our beautiful cat Duke, but, I must say if anyone can make this experience as bearable as possible Portland Vets Crawley have nailed it. Duke was treated with respect and love, as were Paul and I. I am so glad our two dogs are now registered with such a brillient team. Many thanks Jacqui and Paul Eldergill xx

I’ve had an awful experience with another vet and enquired with Portland after them being recommended by several friends. I cannot recommend them enough already. I first spoke with Britney, over the phone. Her patience, empathy, kindness and professionalism are outstanding. I can’t thank her enough for her hard work. Me and my cat saw Nick, who was also incredible. He was empathetic, professional and he explained all my options clearly, the pros and the cons. I didn’t feel rushed at all and he completely put my mind at ease. I feel complete confidence in my pets treatment plan. Thank you both Nick and Britney. I’m so grateful to you both!

Such a caring vets. My mum and I came in today as we were made aware there was a good chance we would have to put our cat bubble down. Helen was amazing she took such good care of us and bubble. She gave us as much time as we needed to say goodbye and supported us the whole time. Thank you again Helen

We could not be more delighted with this vets. Everyone has been fantastic, from the reception team to the vets, and particularly looking after our rescued girl Lab when she was spayed. She was quite anxious and they really went above and beyond to help settle her and communicate with us throughout the time she was with them. Love how responsive and helpful the team are via the Pets App too. 10/10 service!

A Truly Exceptional Veterinary Practice We had the pleasure of visiting Portland Vets in Crawley today for a look around their brand-new, state-of-the-art facilities and we were absolutely blown away! The practice is modern, spacious, and thoughtfully designed with both pets and owners in mind. Every detail reflects the team’s genuine care and commitment to providing the very best in veterinary medicine. From the advanced diagnostic and surgical equipment to the calm, welcoming atmosphere, it’s clear that Portland Vets have invested in creating a top-tier environment for animal care. The staff were warm, professional, and incredibly knowledgeable, taking the time to explain how each area supports their gold-standard approach to treatment and wellbeing. It’s wonderful to see such passion and innovation right here in Crawley. Portland Vets have truly set a new benchmark for veterinary excellence — we left feeling confident, inspired, and so impressed by everything they’ve achieved. Highly recommended to any pet owner looking for outstanding care and compassion.

Lord Stanley Fluffy butt II highly recommends this vets. It was really cute and functional that they had a cat only entrance and waiting area. The receptionist was so friendly and professional, she very kindly helped me carry his lordship back to the car and lavished lord fluffy with chin tickles. Our vet was wonderful, taking the time to listen to my concerns and explain the diagnosis and possible treatment options and why she selected the treatment path. I left feeling confident that I understood the care my cat needed and what all the options were. Lord Stanley was also mitten. thank you to the whole team for a really pleasant experience, I really left with a smile

I've been with Portland Vets for a good number of years. This week two of my dogs spent the day at their new practice in Crawley for their dentals, under the expert care of Head Vet Laura. From us walking through the doors, there was a sense of calm, and the care and attention they received was just as I have come to expect from Portland, second to none. I was kept informed and contacted as soon as they were in recovery. What a great team they have! It certainly took the worry out of leaving them. After an evening of rest they are both back to their normal selves. I certainly wouldn't hesitate in recommending this practice.