Rase Veterinary Centre - Scunthorpe

Booked an appointment three hours prior due to one of my rats having possible otitis and he refused to eat, drink, and sleep. The receptionist was lovely and when we arrived, we were seen around 20 minutes before scheduled. The vet did a great job with my rat and clearly explained to me and my brother in law what and how we needed to give the medications. He’s doing better after taking the antibiotics and I’m so relieved about it. Would recommend☺️

The vets here have been excellent with their work diagnosing my cat which has developed breathing difficulties. Very careful, considerate and kind towards my little moggy.

My dog ate a mince pie on Christmas Eve. A vet was called out and at 2am treating my dog. She was very polite and kind despite the day and hour. And the dog was fine thankfully. Happy Christmas

Reception staff very unprofessional. There were 3 on Reception when I arrived with my very frightened cat, one on the phone, other 2 busy but not even an acknowledgement to say ' I will be with you in a minute'. Do I sat down comfortably my cat to still not being acknowledged. I waited 10 minutes then went to reception to ask when my cat would be seen. They hadn't checked her in......wouldn't you think that between the 3 of them and nobody waiting they would have asked me if I needed help. They They began whispering between them and made me and my cat wait for another 20 minutes. I believe they were making a point at the expense of my frightened cat. Shame on them! Come on ladies, grow up and be professional, haven't you read all the negative comments on here about you. You are letting all the good vets down there who are excellent.

Lovely place staff are friendly ..just need to keep appointment times when booked in. I waited 30 mins after my designated slot. With no one saying how long I'd wait or why.. just a bit of constructive criticism.. but otherwise brilliant 👏

Our dog really hates having her claws done, but Jess was brilliant with her. She was calm, patient, and handled her so well. She also gave us some really useful advice, which I appreciated. Thank you for making it a much less stressful visit!