RSPCA - Essex Mid and North Branch (Colchester Clinic)

Absolutely amazing staff seen so quickly medicine working and very pleased with the service

Absolutely amazing everyone who works here goes above and beyond. The main vet is a credit to the rspca, all the women are a credit to rspca.

The staff are so friendly,caring and helpful my dog is quite nervous when I arrive but they seem to calm he down so easily

All for the animals, dedicated staff, better pricing than your local/high Street vets. And the profits go to charity so added bonus for using their services 🐶🐕

I went here to collect some medication for my niece's dog. What a great little place this is. The staff were really pleasant and helpful and their is some parking to the rear. Thank goodness the RSPCA exists for people who can not afford the astronomical prices of a private vet.

My partner called after finding what looked like a snake in our living room. The woman who answered was nice and told him to email pictures but they must have misunderstood each other as the email address turned out to be wrong. We tried to call back a few times afterwards and sadly they must have been realy busy because no one answered and after a few minutes we kept being disconnected. Thankfully we decided to call the National Centre for Reptile Welfare who were super helpful. We texted them pics and they identified a harmless slow worm which does look like a snake but is in fact a legless lizard, we learned. Just leaving this here in case someone else faces what seems to be a similar emergency because we were a bit freaked and unsure what to do with no one answering the phones, and it was a relief to get an answer from the NCRW instead.

I wish I could have left a more positive review. We visited for the first time Friday for my cat following a neurological episode the vet we saw was absolutely lovely and made us feel very at ease. Unfortunately following this today (Monday) another vet from the clinic called me with my cat’s blood results and was the complete opposite as to what we had experienced. She was rude and incredibly pushy on the phone and when I mentioned that I couldn’t afford to pay a whole extra consult to bring her back in for the steroid shot she now wanted her to have after the Fridays visit had already cost me £150 for a consult and blood draw she got snarky. Unfortunately we won’t be going back to this Vetinary clinic which is such a shame but I genuinely would rather shop around for a different vet then be spoken down to like that.