Severn Edge Vets - Cleobury Mortimer

I have only ever used Severn Edge so cannot comment on the prices. However you cannot put a price on kindness and professionalism. I have used them frequently (my dogs are knobs) for over 16 years and have never been disappointed by their treatment from first vaccination to end of life care. It's so easy to get an appointment using their online system, receptionists are friendly, vetinary nurses are knowledgeable and the vetinary surgeons are professional and empathetic to owner and patient.

I want to make it clear that this review is not aimed at the staff, who were kind and professional during an incredibly upsetting time. My concern is with the company itself. I brought my dog in when he was extremely unwell. He had gone off his back legs, had lost a significant amount of weight and was clearly suffering. Sadly, he had to be put to sleep, which was absolutely heartbreaking for us. What made the situation even harder was being charged £188.10 (for a dog that weighed next to nothing). My partner took his bulldog (Weighing 30kg) to another veterinary practice and the cost was just over £100 + VAT. The difference in price is quite shocking. When people come to a vet, it’s because they’re worried about an animal they love. At times like that, compassion should come first. Unfortunately, this experience left me feeling like animals are becoming more of a number than anything else, which is incredibly sad.

Will not be taking my dog to this vets again absolute extortionate prices and very rude staff. How people can afford to send there animals to them i dont know. I ordered 2 tablets for my dog which cost £22 but can get the same tablets at £1.09 through viovet. I would think twice about sending your animals here. Awful service they should get ashamed of themselves. Absolute rip off.

June G- I needed an emergency appointment for my poodle whilst I was away on a break. The Cleobury Mortimer branch managed to fit us in and the service we got was excellent. The staff were very professional and friendly. Thank you all for looking after my dog Annie x

Took our reactive big girl to be spayed today. First time user of this practice. Very impressed with the professionalism from all the staff. A big thankyou to Pete the vet for doing this operation for us.

Excellent service and staff. Thank you from Much Wenlock Generations Jack Russell Terriers Established 1930. In all our long Years, Severn edge stand out for Good Service and Friendly professional staff. Thank you from The Dogs