The Pet Vet - Bristol

Ella was spayed at the Pet Vet recently. They were so kind and helpful.as I was so worried about the operation. Ella was treated wonderfully, full examinations, advice on care and her meds. Nothing was too much for them. It really put my.mind at rest and Ella recovered quickly and with no problems. My Chuhuahua was also seen as I was worried he had licked a bowl that had contained cereal with sweetener. I panicked so I was told to bring him straight over, where he was examined, the sweetener was checked to see if it would caused damage, and we were told he was fine , that particular sweetener was not a problem , it is Xylatol that is extremely toxic. He was dealt with quickly and gently and I was able to relax. I can't rate them highly enough.

Unfortunately, I had to euthanise my 10.5 year old Cocker Spaniel due to cancer. I cannot fault the team at all. They allowed us to wait in the car until they were ready, and then come and collected us. The room we were put in was really homely, and did not feel clinical at all. They talked me through every step and allowed me time alone once my dog had passed. At every step, they also spoke to my dog and really put both of us at ease. They also kindly helped me get a paw print, nose print and a small bottle of hair to remember my dog by. I would recommend The Vet Pet at Hengrove to anyone.

I have been taking my dogs here since 2014. It feels such a welcoming place as soon as you walk in and the care and compassion for both pets and humans is there every visit ❤️ Recently my dog has been diagnosed with diabetes and is under the care of Meg , from the start everything was explained so clearly , the support has been truly amazing and I am forever grateful ! Thank you Meg and Thank you to all at Pet Vet for your dedication 🥰 Just a couple of recommendations if anyone is interested 😊 If anyone has a pet who is diagnosed with diabetes I highly recommend the CGM monitoring system. This was explained to me by Meg, this saved the trauma for my dog having to stay in for hourly blood checks until the right level of insulin was worked out . The monitor that my dog wears gives Meg and the team direct up to date readings so they are able to see if insulin needs to be adjusted . I'm just learning about diabetes with dogs but the support has been 2nd to none. I am now using the vetpen to administer insulin, another great invention . I find it much easier than using a syringe each time. If any one is going though the same with their pet child there are lots of helpful videos on YouTube as well as advice from the vets. 🙂

My neighbours dog needed her teeth cleaning, her vets advised it would be at least £1000.00, minimum!!! OUCH! We made some calls and someone suggested The Pet Vet. We made an appointment for them to have them checked. Well after they told us how much is would cost, around £500.00 we had her teeth cleaned, along with 1 removed. They kept us informed by phone throughout the day what was happening. Had to pop back today so they could check on her and give her some medication. 1st consultation free! Operation £487.12! Consultation and medication today £0.00 The staff are super friendly. The Vets are lovely the Practice is very clean and welcoming. Plenty of free parking. Free WiFi, free refreshments and accessible toilet. First impressions of the Practice and Staff is amazing. Very friendly and welcoming Staff and place. Will be recommending them to everyone I know with pets.

We followed our vet Amelia when she moved to the pet vet and we are so happy we did. Amela is a fantastic vet and we are always at ease when our dogs are in her care. We always get to see Amelia where possible and the reception team are always so helpful and attentive when we attend the practice. They are always willing to answer any questions we have and nothing is too much trouble. Bridey especially has been fantastic to us and always puts us at ease whenever our pups have had to come in for treatment.

We came to the surgery on Monday 11th November and sadly had to say goodbye to our lovely cat, Bella. Obviously it was a very difficult time for us but I wanted to get in touch to say how lovely the nurse, Sophie, was. She was so kind, gentle and caring and made a very sad time easier for us. She truly is a blessing to your clinic. A big thank you to her for being so patient and understanding - she took the time to Explain each procedure and was so gentle when handling Bella to ensure everything was as pain free and peaceful as possible.

I thankfully haven’t had to take Rupert to the vets often, but when I do it’s lovely how the receptionists/nurses remember who he is. I’ve always been able to get an appointment when needed and the vets have always been really knowledgeable and easy to talk to, they take the time to explain things so that it never feels rushed.