About VetPartners Limited
VetPartners Limited is a leading veterinary practice based in the historic town of York, North Yorkshire. The practice prides itself on providing excellent care for pets and their owners, and has built a strong reputation in the community over the years.
The practice is conveniently located in York, making it easy for pet owners to access its services. Whether you are a new pet owner or an experienced one, VetPartners Limited is the perfect place to bring your furry friend. The team consists of highly skilled and experienced veterinary professionals who are committed to providing the highest quality of care to their patients.
At VetPartners Limited, you can be sure that your pets are in safe hands. Whether they need a routine check-up, vaccinations, or complex medical procedures, the team is dedicated to ensuring that your pets receive the best possible care. They use the latest techniques and equipment to diagnose and treat illnesses in pets, ensuring that they receive the correct treatment to help them recover as quickly as possible.
There are a range of facilities available at VetPartners Limited, including a state-of-the-art operating theatre, X-ray facilities, and a full diagnostic laboratory. This means that the practice can offer a comprehensive range of services to pets, from routine check-ups to more complex surgeries and procedures.
VetPartners Limited understands how important pets are to their owners. That’s why the team is always on hand to provide advice and support to pet owners, helping them to care for their furry friends in the best possible way. They offer a range of helpful tips and advice on their website, and are always happy to answer any questions that pet owners may have.
The practice has a strong commitment to pet welfare, and is dedicated to ensuring that all pets receive the best possible care. They work closely with local animal charities, and have developed close relationships with a range of pet owners across the area.
VetPartners Limited is proud to offer a range of services for a wide range of pets, whether you have a dog, cat, rabbit, or more exotic pet. The team is committed to providing an excellent service to all pets, and treats each animal with the care and attention that they deserve.
Overall, VetPartners Limited is a leading veterinary practice that offers the highest levels of care and support to pets and their owners across the York area. If you’re looking for a friendly and welcoming practice where you can be sure that your pets are in safe hands, then look no further than VetPartners Limited. They’re committed to providing the best possible care to pets, and are dedicated to ensuring that every animal that comes through their doors receives the care and attention that they deserve.
Opening hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- Closed
- Thursday
- Closed
- Friday
- Closed
- Saturday
- Closed
- Sunday
- Closed
Reviews of VetPartners Limited
Based on 5 reviews
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Trevor Kendrick
Google 7 March 2026
I have just come back from Northlands Vet Hospital Kettering with my dog. I have been a customer there for many years but I have noticed a significant decline in customer service over the years. My appointment was at 8.50am, having been ignored for 20 minutes as the receptionist was far to busy chatting to the practice nurse to acknowledge me or the phone that was ringing for 12 minutes. No other clients were present. The vet emerged at 9.15am with the previous client and their dog, 25 minutes after my appointment time again no acknowledgment, no apology for the delay, not a word. So I sat for another 25 minutes again listening to the receptionist and the vet nurse chatting about their holidays and ignoring the ringing phone etc. Having been completely ignored for 50 minutes I voiced my irritation, still received no apology, explanation or any other comment and left. Never to return. I have had enough of Northlands Vet Hospital's declining standards of customer care and indifference. My loyalty only stretches to far. It is clear that when the corporates and hedge funds take over customer care is of no financial value, well no more of my cash will be heading their way. I have found an independent vet nearby and I have registered my dogs there. I don't recall ever having experienced customer service this poor. If they treat clients with this level of indifference it indicates their attitude to animal care.
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Miss Scotland 2016
Google 13 February 2026
I submitted a formal complaint to VetPartners regarding serious concerns with one of their veterinary practices and received no response at all — not even a basic acknowledgement. For a company responsible for overseeing veterinary practices and client care standards, this lack of engagement is deeply disappointing. Based on my experience, and judging by similar feedback from other clients together with the generic, automated nature of many of their public responses, VetPartners appear largely indifferent once a complaint has been escalated beyond the individual practice level. I have been a long-standing client of the practice involved and have spent thousands of pounds there over the years. The complete lack of response from VetPartners ultimately influenced my decision to move both of my dogs to another veterinary provider. Clients reasonably expect that formal complaints will be acknowledged and taken seriously. Unfortunately, this was not my experience.
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G R B
Google 21 October 2025
I called to ask for help for my 17.5 year old cat today after using the Malton branch of Minster vets for 26 years, to be told that the vet couldn’t come to euthanise her, as she was too busy. (I’m not able to drive at the moment to take her into the surgery).I was given a number to call to try to get another company to come, who was also not able to come for 12 hours at least and if not able, could get to me in 36 hours. I called another local vets who had someone to my home in 45 mins. This is not a company that treats animals ‘as if they are their own’ as stated on their website. The vet nurse on reception was very apologetic and clearly not her fault- but sometimes animals don’t get ill when it’s convenient and need our help. I will never use you again.
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Jason T
Google 20 December 2024
We subscribed to a pet health plan for our dog. Today we went to an affiliate surgery and was charged £40 for a cream which is available on the internet for £10. Shocking rip off Britain.
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The Black Finger nail
Google 4 December 2024
I used Paddons PE140DF As one of my cats had an accident! £500 later my cat was MISDIAGNOSED !as I contacted a referral vet to get a QUOTE to repair a FRACTURED pelvis. Grove vets said " FREE to view xrays for a Quote"! Grove Vets said " NO FRACTURE"! I have now received a Bill from PADDONS asking for £93.24 for sending MY xrays I paid £500 for! It was agreed from BOTH sides there was NO CHARGE! I would like to know WHAT is this charge for?? I am DISGUSTED with corporate VETS as MANY animals MUST be SUFFERING due to your OUTRAGEOUS prices for MISDIAGNOSING & obviously general things the average pet owner can NOT afford! Especially when your turnover is in EXCESS of £36MILLION! I sent emails DIRECT to vetpartners and so far been totally IGNORED!!
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Common questions about VetPartners Limited.
What pet owners typically ask before they call.
- Where is VetPartners Limited?
- VetPartners Limited is a veterinary practice in York, North Yorkshire. The full address, phone number and opening hours are listed on this page.
- How do I book an appointment with VetPartners Limited?
- Call the practice directly using the phone number on this page. Online booking through Vet Verified appears here when the practice switches it on.
- Is VetPartners Limited listed on the RCVS register?
- Every practice on Vet Verified is cross-checked against the Royal College of Veterinary Surgeons' public register. Verified practices carry the verification mark beside their name.