- Main · 01332 405502
- Main · derbyclinic@vets-now.com
About Vets Now - Derby
Pet emergencies can happen at any time – including when your regular vet is closed.
Vets Now Derby provides out-of-hours emergency care through the night, at weekends and on bank holidays. They’re ready and waiting to provide expert, pet emergency care when your regular vet is closed.
Vets Now have been providing expert emergency care to pets across the UK for more than 15 years and on average, they receive more than 400,000 enquiries a year and provide treatment to more than 100,000 pets.
Regardless of which vet your pet is registered with, Vets Now’s services are there when you need them.
If you need help out-of-hours, call your local Vets Now branch and they will provide advice over the phone and advise whether you need to bring your pet into the clinic for immediate treatment.
If you have pet insurance you should also bring your policy details. All or some of the cost of treatment, and any consultation fee, may be reimbursed by your policy.
Part of Vets Now
Animals we care for
-
Birds
-
Cats
-
Dogs
-
Exotic
-
Small Mammals
Facilities
-
Client car park
-
Disabled public access
-
Open at weekends
-
Out-of-hours service
Opening hours
- Monday
- Emergencies
- 6pm – 8:30am
- Tuesday
- Emergencies
- 6pm – 8:30am
- Wednesday
- Emergencies
- 6pm – 8:30am
- Thursday
- Emergencies
- 6pm – 8:30am
- Friday
- Emergencies
- 6pm – 8:30am
- Saturday
- Emergencies
- 12pm – 8:30am
- Sunday
- Open 24 hours
Reviews of Vets Now - Derby
Based on 5 reviews
- 5
- 80%
- 4
- 0%
- 3
- 0%
- 2
- 0%
- 1
- 20%
-
Sarah kedzierski
Google 1 February 2026
My little dog had a growth on her eyelid. I was nervous about dropping her off. No need to worry staff was brilliant from the moment I went in, so I was happy to leave her and the same on collection explained everything they had done and so friendly and polite.
-
Aarron Lane
Google 24 January 2026
Saddest day of my life, saying farewell to my eldest pup, Max, yesterday. Was a horrid situation, but the PDSA staff were very accommodating and kind. They let us take our time and say our farewells without rushing us. I'm not sure I'll ever get over, Max, but im grateful for the PDSA team for helping to calm what was a heartbreaking day. Thank you for helping Max over the years. X
-
Kirsty Gavin
Google 30 December 2025
Had to have my baby girl put to sleep yesterday and I have to say that the staff were absolutely fantastic. From the 1st visit back in May to yesterday they have been the most caring and empathetic and loveliest of people especially Bridget who was with us at the end. My beautiful Frenchie went to sleep in my arms and this wonderful lady made it just that little bit easier if that was possible. Thank you from the bottom of my heart ❤️
-
DJ Lucie Lou
Google 27 October 2025
Twice now the PDSA have let me and my family down. First was a year ago when I phoned as my 6 month old puppy had collapsed and was floppy. Insisted I register and have a video consultation with an online vet to see if she needed to be seen (it was obvious that she did). Took 30mins to register and hear back from the online vet only for them to say she needed to be seen immediately. Phoned back on the promise that someone would be "waiting for the phone call so she could be brought in asap" was on hold for 25mins before being cut off. Phoned another vet in desperate need of her being seen, but by the time I got on the phone to them she died in my arms. My little girl was beyond devestated and I was so so angry that PDSA had let us down so badly. Phoned again this evening, with concern for my 5yr old Maltese as she is not herself and shaking a lot yelping when she is picked up. Told by the woman on the phone that i'm no longer registered as they haven't seen my documents since 2017 (balls as I sent them when my puppy was ill last year) so my registration has expired and they are not accepting new registrations so can't see her. I asked if she could be seen under my partner who is also registered with them and they said "well if you split up the dog will be with you so we can't put her under his name". So refused to see my dog, no other vet offers their services (i'm disabled and on universal credit so cannot afford vet prices of £300+, my dog acts as a support dog for my little girl who has autism and helps her a lot) so I have to basically hope that she doesn't get more sick in the night as it will devestate us all if something happens to her, plus add on that I feel extremely guilty that I can't afford £300+ to have her seen by a private vet. PDSA don't care about your pets, they only care about money to line the big bosses' pockets upstairs! 10 years as a registered patient with them doesn't hold much worth either. Totally disgusted. Wouldn't do it if it were a child!
-
Caz C
Google 27 October 2025
I don't usually leave reviews but i felt compelled to write this one. Our beautiful fur baby went for her forever sleep this morning and i am so thankful to the lovely staff including the receptionist who made such a difficult time so much more easier. We are so lucky to have this service available and we honestly cant thank you all enough.
Is this your veterinary practice? Claim your listing to manage this page yourself.
Spotted something out of date on this listing? Suggest an improvement and we'll fix it.
Other vets nearby
See all in Derby
Related vet searches
Search by species
Urgent and out-of-hours
Common questions about Vets Now - Derby.
What pet owners typically ask before they call.
- Where is Vets Now - Derby?
- Vets Now - Derby is a veterinary practice in Derby, Derbyshire. The full address, phone number and opening hours are listed on this page.
- Which animals does Vets Now - Derby list care for?
- Vets Now - Derby lists care for Birds, Cats, Dogs, Exotic and Small Mammals. Call the practice to confirm current clinician availability for your pet.
- How do I book an appointment with Vets Now - Derby?
- Call the practice directly using the phone number on this page. Online booking through Vet Verified appears here when the practice switches it on.
- Is Vets Now - Derby listed on the RCVS register?
- Every practice on Vet Verified is cross-checked against the Royal College of Veterinary Surgeons' public register. Verified practices carry the verification mark beside their name.