Wear Referrals

Absolutely brilliant hospital for pets. My border terrier broke her tibia and fibia 9weeks ago. Emily put pins and plates in my pups leg and saved it. All of them are outstanding and the cleanliness of the place is better than a hospital for humans if I'm honest! Immaculate! They gave me updates on my Willow to let me know each step of the way she was cared for as i was in bits. I honestly can not fault the place at all, don't ever worry about your pet here because i can guarantee they will be well looked after.

We saw the head vet who was very professional and explained everything in easy to understand terms. He was very thorough with his examination. He was friendly and very knowledgeable. The facility itself was very clean. Reception staff were well presented, helpful and really pleasant. 👍

Fabio has been absolutely amazing while looking after my cat, Mr Glitter Sparkles. From the moment he stepped in, it was clear how much he genuinely cares about animals and their wellbeing. My fur-baby recently lost the use of his back legs, and Fabio has gone above and beyond—not only providing attentive care but also helping to identify what might have caused the issue. He’s been patient, compassionate, and incredibly thorough, always keeping me updated and making sure my cat is as comfortable and supported as possible. It’s such a relief knowing my baby is in safe and capable hands during a really stressful time. I’m truly grateful for his dedication and kindness, and I wouldn’t hesitate to recommend Fabio to anyone looking for someone trustworthy and deeply caring to look after their pets. Hopefully bringing my fur-baby home tomorrow 🙏🏽💖🐈✨

Elmo was referred by our usual vet to the neurology team - we were seen by Fabio within 2 working days. When we got to the practice, we were welcomed into their calming and comfortable waiting area. Fabio was so caring, informative, and compassionate during the consultation. Elmo went through some testing and an MRI and Fabio himself kept men informed throughout the day and provided a full report on any results and discussed next steps with us in depth and happy to spend any extra time with us to answer any questions we had. I have never felt so comfortable leaving a pet with a vet as I did with Fabio and his intern. I will forever be grateful to Fabio for his time, knowledge and empathy.

The team at this emergency vet practice was incredibly proficient and calm during a stressful situation. The staff were not only knowledgeable but also genuinely kind and personable, which made a huge difference. I’m very grateful for the care and professionalism they showed.

Excellent care received at Wear for my pug Arthur! All staff were caring and friendly. Thank you Matt for looking after Arthur whilst he was in your care! Wouldn’t hesitate to visit again if needed in future

Amazing passionate veterinarians and staff. Explained everything in clear easily understandable detail. Incredibly precise and thorough. Great consultation. Obviously prices are what prices are and without insurance, would be a nightmare. So far my little Nelly Pug is in the best hands possible. 10/10 from me. The diagnosis is better than it could have been, she will need further help and treatment, again perfectly explained of the route to take. The staff are so attentive and helpful, they are completely at your service and you're made to feel very very welcome from the word go. I cannot recommend them more highly. My consultant Fabio was exactly the Vet that anyone would need or want when things get difficult. Spot on. He even called me back to arrange future treatment and plans that would fit in with life and our little pug. They really do have an air of caring that surrounds the hospital. Really am impressed.

We had to use this practice over a weekend. While the care and compassion shown toward our dog were excellent, we were disappointed by the lack of communication and empathy shown to us as owners. Our regular vet referred us and contacted the referrals team to obtain a treatment estimate, which was quoted between £2,000 and £3,000. The vet we spoke to assured us that this was a routine procedure they perform daily, and we made it clear that we intended to pay through our pet insurance. When we went to collect our dog the following day, we were informed—only at that point—that there would be a £50 administration fee to process a direct insurance claim. In over 30 years of pet ownership, we’ve never been charged an admin fee for direct claims. Even top-tier referral centres like Fitzpatrick Referrals do not charge this. To add to the frustration, we were told the final bill came to just under £3,600—well above the original estimate. When we raised concerns with the operations manager, we were told the administration fee was mandatory and the total was non-negotiable. While the care for our pet was good, the lack of transparency and consideration for the owners during a stressful time left us very disappointed. If you’re referred to this practice, be sure to ask upfront about all potential costs and fees.

Would put no stars if possible. Had to bring my dog here to due it being late in the evening and I was basically told she would need surgery or to be put to sleep. Due to her age I was not happy to put her through surgery. I discharged her and took her to my vet and was told she could have surgery but it was not necessary and that the issue could be managed on pain meds and recovery. A month later and she is back to herself with a very slight limp. I have no insurance left as Wear Referrals charged £2000 to keep her in for 2 nights, a heart scan and some bloods. I was quoted £5,500-£7000 for her stay and surgery. My vets advised if I did go ahead with surgery it would be £1600 inc the xray. I feel robbed and completely taken advantage of. Please avoid or only go out of hours for pain medication and wait to take your pet to your own vet.