Abbey Vet Group - Chaddesden

Reviews of Abbey Vet Group - Chaddesden

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  Lee Wynne

  Google · 10 February 2026

  Do not use this vet’s so bad !! Arranged an appointment for my dog , she has bad ears Receptionist said is it the same problem as before to I said yes . Get to the vet’s for the appointment check in at receptionist , Goes in nurse says what you here for about her ears ? I said yes , to the reply of oh right I’m only a nurse so I can’t look at this , you will need a vet And hasn’t got time to see you now !! Oh great I said. I’m self employed and this appointment is 11.20 so I’ve wasted all My time what you gonna do about it ? I’m sorry I can book another appointment? Can I speak to the manager I said ? She says you will have to phone the other branch Ok I said can’t you do that ? Could do but don’t have time now so you might want to call yourself ? Ok I left Went outside rang them said can I speak to a management? Yes just hold the line they said . Ok thanks Lady comes on says how can I help I explain to her what has happened She said sorry very frustrating let me get someone that can help , but said sorry very frustrating your not management ? No I’ve not been here that long and the lady you spoke to yesterday has been here less than me I’ll get management to call you back if ok I said ok thanks Still not heard anything !! A complete shambles and still my dog is in pain No consideration at all for me or my pet Definitely won’t be using again and will be letting everyone I know about this poor vet practice

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  Emma Davis

  Google · 23 December 2025

  Very professional and friendly staff. Very happy with the service received and so was Daisy.🐾🐾 Highly recommend.

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  Clare Lambert

  Google · 1 November 2025

  I’ve entrusted my animals with Abbey Vets for over 30 years. They always listen to any concerns, provide fantastic care and offer a range of options, without being pushy. The wellbeing of my pets is and has always been their priority which is why I wouldn’t go anywhere else.

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  Catherine Endsor

  Google · 28 October 2025

  As always, we (my cats and I!) were treated kindly and professionally. It’s obvious that everyone here cares about the pets and owners they support. Thank you.

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  Jim & Julie White

  Google · 2 June 2025

  We have used Abbey Vets to care for several cats for over 30 years. They have always provided a professional, caring and friendly service and have been there when we needed them. We wouldn't think of going anywhere else, even though there are other vets closer to us.

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