Calder Vets - Mirfield

My puppy was distracted so much she didn't even realise she had an injection 👏

Today I have received an Email: Calder Vets, Dewsbury have requested £22.00. Description: Anal glands by the vet on 22 Jan at Mirfield Appoitment was 5 days ago (no receipt was given), I have paid alredy £95 at the time of appoitment, and this was sent out of nowhere, I have paid this as I'm sick of fighting for every penny and apparently law is on their side... I'm not planning to go back there and I strongly advise to do the same if that's the way they are making their money

Very good service. But only open in week days.

I had an extremely upsetting experience at this practice and will never return. During my cat’s appointment, he was wheezing and struggling. At the same time, I received an urgent call from my mother regarding a family emergency, which I briefly answered and immediately apologised for. Despite this, the vet became impatient and dismissive, telling me my cat was “being difficult” and even banging the scales down on his paw during weighing, which I found distressing and unacceptable. When I raised concerns about my cat’s breathing, I was told to “make a video” as if I were lying about his condition. Instead of listening to me as a worried pet owner, I was made to feel belittled and unsupported by the receptionist. Afterwards, I asked to speak with the vet again but was told she was in surgery. However, I then saw her outside the theatre shortly after, which left me feeling I had not been told the truth. This lack of honesty and compassion is completely unacceptable. The RCVS Code of Professional Conduct requires vets to prioritise animal welfare, treat clients with courtesy and respect, and communicate openly and honestly. None of these standards were met in my experience. Instead of empathy and reassurance during a stressful situation, I encountered rudeness, dishonesty, and a complete lack of emotional intelligence. As a responsible pet owner, I expect my concerns to be heard and my cat’s wellbeing to be treated as the top priority. Sadly, this practice failed on every level. I strongly advise other pet owners to think carefully before bringing their pets here and leaving them here unattended.

Fantastic practice and wonderful kind, caring staff. My dog is terrified of the vets and they treated her with understanding and compassion and she is not fearful now.

I visited Calder vets in Mirfield today for my bunny. The service provided by the veterinarian and receptionist were amazing. My rabbit was treated by Iwona who was so kind and helpful, and I could clearly see she cared about peaches (my bunny). Amazing service I couldn’t be more satisfied x