Abbey House Veterinary Clinic - Cleckheaton

Friendly and clean environment. Narlo (cat) remained calm in waiting room, didn't feel intimidated by other larger pets. Vet visit was for yearly vaccinations..Narlo remained the calmest he has ever been in the treatment room.

First time going to Abbey House,amazing staff who looked after our dog,would strongly recommend this practice,so glad we found them 🙂

The staff are very friendly and supportive and explain everything in detail and put your beloved pet at ease highly recommended

I've read the reviews about this Veterinary practice and I personally have nothing but praise for our Cleckheaton branch. Our little dog Odie was diagnosed with diabetes 19 months ago and with the vets and all staff (especially Stacey) Odie was happy and comfortable until the end. I can't praise the vet at Morley (Hazal) enough, she was so good with Odie at the end, she had tears in her eyes and the 2 nurses who put Odie's canula in where so kind, they spoke gently to Odie all the time. They couldn't do enough and where so caring and sympathetic and nothing was rushed, we where allowed as much time as we needed. When we went to collect Odie's ashes, the presentation was so thoughtful and again Stacey was kind and gentle, allowing us the time we needed to enable us to take him home. A big thank you from our hearts to all the staff involved in Odie's care from him being a puppy until his peaceful sleep.

Took my old pup here due to growth on his face. Very empathetic but truthful and realistic. Then time came... the receptionist was very considerate, and did her best to get me an appointment for him to go to sleep. (We didn't need the appointment) Yet we still got a card from them passing on their condolences. Such a small but valued gesture.. xxx

My poor review is based on the fact that this vet surgery is part of a larger group company. The Cleckheaton staff are lovely. My dog loves scratches from Stacey. Stacey recognizes me and my dog’s needs when on the phone and in the surgery. She has a lovely personality and obviously loves animals. Ammar actually recognized my dog when we had to visit Morley site, he took the time to ask what was wrong. A lovely touch. My issues relate to very limited opening times. Only being opened every other Saturday just doesn’t work. Other site receptionists assume that it’s easy to get to another site. And the prices are high. Each of these poor issues relate to how the company is set up. I get that profit is required but the blatant approach is off putting. There are independent vets nearby and I will be using one of these.

These guys are same as robbers they make money off customers.They smile when your paying them but when a person clearly states they have lost their job.They still want there money dont care about anything then they tell you they have provided you with a special service which is worming tablets and flea treatment.How much does garlic cost guys ?

Absolute joke. My pet is...well sorry was registered there for almost 10 years when I ask for medication which he has before, they said vet have to see him as he didn't see him for too long....nevertheless 4 months ago he got health certificate for travelling abroad done in branch of same vet 5 miles away. It cost 170£!!! Guys definitely know how to make money. Very dissatisfied.