Cinque Ports Vets - Lydd

I usually deal with their sister branch in Ashford but on this occasion used the Lydd location. From beginning to end the service was excellent. I was greeted by very friendly receptionist and we were seen on time by the vet. Our concerns were listened to and appropriate psycho ed was communicated well. We were given a nice little treat for our pup as a thank you for using the Lydd branch given Ashford was our usual and nearest location.

First visit with a new puppy and I was very happy. Lovely staff, who were knowledgeable and well informed. We even got a puppy gift bag with the vaccines administered. I have an older dog too and they said I should just bring him in to weigh him to get him used to the place as he hates vets! What a great idea. Thank you to everyone we met today. Really happy to have you as our local vet!

Friendly staff and accommodating although, much like everything these days, prices are quite a lot. Although they offer pet plans with discounts. Isn't wheelchair friendly as a large step at the front door, and steep ramp outside leading to the step. Staff will make alternative arrangement though, including taking your pet and returning them at the door, offer seating, water for pets and is clean.

We had an emergency when visiting Camber Sands with our puppy who was bitten by another dog. I called this vet and they saw her right away and our experience was excellent. In what was a very stressful situation, the staff were all amazing and provided exceptional care. We can’t thank the team enough!

Amazing staff, all are very friendly and helpful. Have been coming here for the last 7 years and wouldn't use anyone else. My 14 year old cat had a bad experience with another vet and will only trust one vet, who is at this surgery. Definitely recommend.