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Companion Care - Ely

3.4 (5 reviews)
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Hours not available
Cathedral Veterinary Surgery 64 Newnham Street Ely CB7 4PE

About Companion Care - Ely

Welcome to Companion Care (Ely) Ltd - a friendly and welcoming veterinary practice based in the heart of Ely, Cambridgeshire. They offer a comprehensive range of clinical services for cats, dogs and small mammals.

The practice boasts a team of experienced and qualified veterinary surgeons and nurses who are passionate about providing the best possible care for your pets. Dr Ian Halliday, the director of the practice, has a BVSc MRCVS qualification. Dr George Francis, another experienced veterinary surgeon, graduated with a VetMB BA MRCVS qualification. The veterinary surgeons at Companion Care (Ely) Ltd understand how important your pets are to you – treating them with compassion and empathy is a key part of their ethos.

They also employ a team of qualified veterinary nurses. Miss Nancy Lane and Mrs Cathy Owen are both RVNs with a wealth of experience between them. They are always happy to offer you advice and assistance, and they will go above and beyond to ensure that your pets are comfortable and well looked after during their stay.

Companion Care (Ely) Ltd take great pride in their facilities. From the moment you walk through the door, you will be able to sense the welcoming and calm atmosphere. They provide a variety of facilities to ensure that your pets receive the best possible care. They have modern equipment and technology to allow for the latest in treatments and diagnostic tools.

One of the things that sets Companion Care (Ely) Ltd apart from other veterinary practices, is their availability. They are open 7 days a week, with convenient hours to suit even the busiest lifestyle. They understand that accidents, emergencies and illness can occur at any time, which is why they always prepare themselves to be available when their customers need them.

Companion Care (Ely) Ltd offer a variety of clinical services to help keep your furry friends healthy. Their clinical services include a range of preventative and proactive measures such as vaccinations, health checks, dentistry, and dietary advice. They also run nurse clinics for weight clinics, post-operative care, and puppy socialisation classes.

As pet owners, they understand the bond that you have with your pets. Companion Care (Ely) Ltd strive to be part of that bond, their dedicated team will support you in looking after the health and well-being of your pets. They are always ready with a smile and are happy to help in any way they can.

So if you’re looking for a warm and compassionate veterinary practice in Ely, look no further than Companion Care (Ely) Ltd. Pop in and let their team show you what makes them so special. They are always happy to help.

Animals we care for

  • Cats
  • Dogs
  • Small Mammals

Opening hours

Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed

Reviews of Companion Care - Ely

3.4 out of 5

Based on 5 reviews

5
60%
4
0%
3
0%
2
0%
1
40%
  • Anne Spell profile photo

    Anne Spell

    Google 3 February 2026

    Our cat was poorly recently and their care was excellent. It is so hard to know what is best for pets and I felt that Sarah listened to my concerns, thoroughly examined him and we made a plan together of what was best for him. When he deteriorated a few days later she saw him again promptly, and thankfully now he is back to his usual self. I did not feel pressured into paying for tests, investigations or medication. We had bloods taken on the second visit and results were very swift and he did not seem distressed from this. Very grateful to have had this positive experience, and would not hesitate to recommend your clinic to family & friends. Will continue to use Ely for our pets as it feels like a vets and not a business, which is how it should be.

  • Wiktoria Hyde profile photo

    Wiktoria Hyde

    Google 7 September 2025

    Awful experience and massive regret choosing this clinic. Before booking, I repeatedly asked if the rabies booster would be valid for 3 years - they assured me it would. Another vet had already offered the same 3-year vaccine for the same price, but I chose this clinic only because they were closer. After the jab, they entered it as valid for just 1 year, directly contradicting what they promised and what EU law recognises - while still charging the same price. They also gave us FALSE information about travel rules, claiming a signed invoice would be enough to cross the border into the EU. Thankfully, we checked with border control and found out this was completely untrue. Their ignorance and lack of knowledge could easily have landed our dog in quarantine abroad for three weeks and cost us thousands. When confronted, they tried to charge nearly triple the normal price for the certificate that is actually required. Dishonest, unprofessional, and unsafe. Avoid at all costs. Felt like a con.

  • Lisa N profile photo

    Lisa N

    Google 29 August 2025

    Amazing vets practice and also the incredible care they have for wildlife. Nothing is too much effort for them and numerous times they have helped me with wildlife and are not the typical put to sleep vet they actually try their best not to! Couldn't recommend them more.

  • Ben Poulson profile photo

    Ben Poulson

    Google 9 June 2025

    Registered my Corgi in under 10 minutes from a walk-in, and got an appointment the very next day for jabs and routine care! Friendly+knowledgeable+helpful staff, easy parking, and smooth process. Couldn’t ask for more!

  • Catherine Wilson profile photo

    Catherine Wilson

    Google 9 January 2025

    Took my dog when she was poorly whilst having been with CC for two years, sadly she had to be rushed to the emergency vet on the news she may pass away, the vet had no compassion, didn’t even say hello when entering the room, rude service and inconsiderate after she needed to “get off work”. My beloved friend was put down hours later. When I queried this at CC’s I was left for months with no correspondence. Then a first warning and second warning letter came on the same day. They then went on and put me to debt collectors agency for £150. Have obviously moved vets to Pet Doctors, Ely. Avoid.

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Companion Care - Ely is a veterinary practice in Ely, Cambridgeshire. The full address, phone number and opening hours are listed on this page.
Which animals does Companion Care - Ely list care for?
Companion Care - Ely lists care for Cats, Dogs and Small Mammals. Call the practice to confirm current clinician availability for your pet.
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