Heath Vets - Rhiwbina

Since moving to Wales 9 years ago, we’ve trusted Heath Vets with our dog’s care and couldn’t be happier. The team is always kind, attentive and very professional. Their dedication and genuine care really stand out—we wouldn’t hesitate to recommend them.

Friendly staff …. We have a nervous dog who’s not keen on vets … they’re happy to come out to our car to give him his annual vaccination to save him going into the practice

This Practise is so warm and welcoming from the minute you step into the reception and their brilliant staff, that were just so lovely. We didnt have to wait more than a couple of minutes before we met the Vet, Joanne, what a lovely, caring lady she is. She fully understood our concerns about our beautiful Ragdoll, Boris, she explained everything clearly as well as giving us a complete explanation as to what will happen next in the next appointment. We could not be happier and already Ive highly recommended a friend who has a kitten, to go to this Practise with her kitten. I am so pleased that we were lucky enough to find this Practise only about a 4 minute drive from our home. Many thanks to all the staff for making this visit as stress free as possible.

Best Caring vets i have used. Highly recommend.

I recently took my dog to visit the vets and I couldn't be happier with the experience! From the moment we walked in, the staff were welcoming and attentive. The nurses were amazing with Paolo. They took the time to make him feel comfortable, which eased his anxiety and made the visit much more pleasant. The vet took the time to explain everything clearly. It was evident that the entire team genuinely cares about the wellbeing of their patients. Overall, it was a fantastic experience and I highly recommend this clinic to anyone looking for compassionate and professional care for their pets. Thank you for making our visit a positive one!

The staff are very friendly and helpful. Even though Luna doesn't particularly like going to the vets, she does like having a fuss and always forgives the nurse/vet after treatment.

I've been a Heath Vets customer for years, but the quality has nosedived in the last year or so. Things like: not taking bookings properly and so I bring my cat to the practice to be told my booking wasn't booked properly and so I have to return another time; booking a check-up and a wellness check at the same time but they forget to do the latter; having one member of staff tell me that I can have two procedures booked on one day, only for another member of staff to tell me I can't... I'm genuinely considering changing vets at this point.