Medivet - 24 Hour Beckenham

This Medivet 24/7 emergency practice saved us many times when we had emergencies with our pets during out of hours. Very high quality service and they were able to accommodate us very quickly. When it was necessary in order to have further treatment, they arranged a very quick booking and referral to the Royal Veterinary College Hospital, where we got emergency care very fast

Medivet Beckenham were excellent when my cat suddenly fell ill. As this is my designated out-of-hours clinic, I went there during a very worrying time, and I’m so glad I did. The team were incredibly thorough with their examinations, clearly explained everything to me, and talked me through all the available options. Thanks to their care and professionalism, they were able to reach a diagnosis and help get my cat back to good health. They also handled my insurance claim entirely on my behalf, which made a stressful situation so much easier. I barely had to do anything, and the claim was paid out within just two weeks. The staff were friendly, professional, and genuinely empathetic throughout. I couldn’t fault the service at all. A brilliant team that I would trust again without hesitation and highly recommend to others. Thank you!

We are registered at Medivet Sidcup and after calling beckenham in the evening due to sidcup being closed, they immediately got us an appointment within the hour. We were seen almost immediately once there. Our vet was called Tandi, and we couldn’t be happier with the service she provided us. She was so warm and welcoming, kind to our kitten and would definitely recommend to friends and family! Thank you Tandi🫶🏼

I admitted my dog at Medivet Beckenham, where he stayed for three nights. The staff and veterinary team were exceptionally amazing—kind, patient, and very accommodating. My dog usually has anxiety when it comes to vets, but he did great thanks to the wonderful team. They took excellent care of him, kept me regularly updated on his health, and I’m happy to say he has now recovered and is back home. Truly a great practice!

I'm so grateful for the care Goose got in his last 48 hours, when he suddenly became very ill. Everyone I came into contact with at the practice was professional, kind and empathetic while I was going through a very scary time. They kept me updated every few hours while Goose's condition was so unsteady, and explained to me each different treatment they were trying and why. I was able to visit Goose while he was admitted and it was clear that he was being treated like the treasured pet he was. On his last day, vet Rita made sure I understood Goose's condition and prognosis so that I could make informed decisions about his care. Goose's euthanasia was handled sensitively, I was given as much time as I needed with him before and after the procedure. I hope I don't need to visit again, but if I do I know my pet will be in good hands.

Excellent out of care service for our cat on Christmas Day. He would've been left really suffering in pain without Vanessa treating him. Didn't catch the name of the receptionist but she was really lovely too. Both were very kind.

THEY ARE KILLER I parisa borhani brought my beloved cat to the Medavet clinic on March 7, 2025. Unfortunately, due to the negligence and incorrect diagnosis of Ms. Vanessa, my cat lost her life. With my explanation that I stated that my cat had not defecated for about 12 hours and that I was not sure about the urine, when he examined my cat, palpating the cat's abdomen and the pain it was in, if he had diagnosed that my cat was blocked, he would have realized the serious situation and should have taken action to save it, but he only asked how to remove the feces and asked for a sum of 1000 pounds. I asked him to hospitalize my cat until I could provide the 1000 pounds tomorrow because it was 2:30 in the morning, but he did not accept and did not even say that. My cat has a blockage which means she hasn't urinated and anyone can tell how serious my poor cat's condition was. If I had wanted to do the same they wouldn't have let me take my cat home as the animal can't talk but unfortunately they only had a thousand pounds in mind. When I got home that afternoon and found my cat dead, I took her to another clinic, it was around 2pm. They all came to the same conclusion as to why they hadn't done anything for my cat and while Ms Vanessa didn't diagnose her, the other clinics clearly identified the cat's bladder as being full of urine and they would have realised that my dear cat had a blockage and this shows that Ms Vanessa had not given the correct diagnosis. Furthermore, if Ms Vanessa had diagnosed my cat as having a blockage, why didn't she give me an explanation and let me take her home? Two options. There is no more. They did not recognize at all, even by touching and examining, that the situation was dangerous, or did they know, and because I did not have money with me, they let me take my cat home with all my heart. All these cases indicate serious negligence and irresponsibility. For this reason, I will take them and the officials to court to ensure that illiterate and unscrupulous people do not have the right to play with the lives of animals, who are like our family and children. My mental state was so bad after this incident that they took me to a care home and I have only returned to a normal life after several months. If necessary, I will take a loan from the bank so that the best and most professional lawyers can take the matter to court. It is only a lesson to irresponsible, illiterate and inexperienced people to know so that they can be more careful so that the life of another defenseless and oppressed animal is not taken due to carelessness. Thank you for your attention, Parisa borhani