Vets for Pets - Sydenham

I need you to put a review on as I was absolutely appalled by the price differences between vets for pets and other vets within the area. My dog was really poorly and needed an operation. Vets for pets quoted me £4100 after getting two quotes off other local vets I got quoted £1500. That is a huge difference safe to say we went with the other vets. The difference was absolutely phenomenal. Do not use this veterinary surgery unless necessary as they are very very very overpriced. Although the vets are very friendly.

Took my new puppy here for his initial vet checkup and microchip. Staff were great, breezed through everything with no problems. Pup was spoilt with love and treats, and everyone made the visit very calm & enjoyable for him.

This practice has a consistent way of promising and not delivering, at least three times on three separate occasions we’ve been told we will get something from them - a call, an email, get booked in, etc and they never have. On top of that, they do not put a tiny bit of effort to build a rapport with the pet to make sure they’re comfortable. Not gentle at all. Wasted time and money with them, our previous vet was Goddard and 4 different stuff members across 2 years were gentle and perfect with my dog. Vets4Pets - we have been twice and both times it was stressful, last time to the point that the appointment was completely wasted, the dog stressed to the point she can barely breathe and she wasn’t treated. They also tried to force unnecessary hospital stay for a simple procedure and charge £500+ as a deposit! Never coming back.

The vets here are absolutely lovely and took such good care of our new puppy when we brought him in, they really did all they could to make him less poorly and now he’s the happiest boy! Thank you so much for all the great work and making his first vet trip a calming and safe experience. ❤️❤️

Jill was extremely nice and knowledgeable. She made my cat feel comfortable and safe in the consulting room. She spoke to me in detail about the best treatment for my cat and made me feel at ease, she explained what I needed to do with the medication I was taking home. Nothing was too much for Jill, I felt that she went above and beyond for Marley, which made me feel good.

Really frustrating experience; they said over the phone they would dispense flea medication and when we went to collect it, they said our cats needed a full check up. By that point it was too late to fit in before our holiday. They also charged us £45 for a tiny tube of eye ointment which is something you can get from a regular chemist for £8. As mark ups go, that’s pretty outrageous.