Southdown Veterinary Centre Hove

Extortion. I’d be wary of older reviews (I’m not sure how recently the mega-Corp CVS who run almost 500 practices, have been involved here, but from the way things have changed I would say it was quite recently). In recent times we never see the same vet twice and it doesn’t feel like the practice we were recommended. Most recent visit left me seething. £95 for a flea treatment prescription!! It sounds like I’m making it up! Just to be clear - this isnt for the medication itself - just the prescription! It’s just extortion- theres really no other word for it. Any sense that you are being provided a caring health service seems to have completely dissipated from the veterinary industry and been replaced by price-fixing and money gabbing by the most awful profiteers. I hope the industry sees some regulation soon as it’s gotten out of hand. Just awful

DO NOT TRUST THIS CLINIC WITH PET EXPORTS! I witnessed firsthand the absolute arrogance and incompetence of Mr. Eren Karakulak at this practice. My pregnant wife and I provided every legal document required for our cat’s travel to Turkey, including the specific government clauses that proved our cat was compliant. Mr. Eren chose to ignore clear regulations, hiding behind a supposed "authority" to refuse signing just because he felt like it. His gatekeeping and dismissive attitude caused my wife immense, unnecessary stress during a vulnerable time.The most ridiculous part? He claimed the rules were "ambiguous" despite being a native Turkish speaker who could read the gov.tr website directly. We went to another vet who confirmed everything was perfect and issued the certificate immediately. Avoid this place if you value your time, money, and sanity.

Disappointing Experience with Health Certificate appointment for traveling abroad and poor communication about pricing . I am writing this review to express my dissatisfaction with my recent experience at your clinic regarding the appointment for a health certificate, which was cancelled just a day before my travel. The lack of professionalism displayed was incredibly frustrating, especially as I was not informed of any potential issues until the last moment. The uncertainty and stress caused during this time were unnecessary and could have been avoided with better communication. Furthermore, I had to take the initiative to demand an alternative clinic to address the issue, which added to my frustration. Also the pricing was incorrectly quoted over the phone , once I booked the appointment the vet gave me a much higher quote with no explanation. I expected a higher standard of service, especially considering the importance of obtaining this certificate in a timely manner. I hope that you will take this feedback seriously and make the necessary improvements to prevent future occurrences for other clients.

Having acquired a cat from his previous owner, I requested renewal supplies of two of his medications. After three days I got no response, and when I phoned again was told I would have to pay £60 for a visit to get that done. This seems exorbitant and unnecessary, and I am thinking of going to another vet practice.

Fantastic experience with Southdown vets. Always really helpful on the phone and really friendly on reception. Vets have all been really helpful. My dog recently had to be sedated for ear checks and the attending practicioners (sorry I didn't catch their names!) made him really comfortable and were very understanding with him being very nervous. Wouldn't hestitate to recommend to anyone.

Wow! What an amazing experience. I was able to get an appointment within days and got seen by a very kind vet who was able to determine my cat (Miss P)'s problem very quickly. The staff who were on reception were also excellent. They gave me extra advice free of charge and my cat is now fully recovered. I am not one to leave google reviews but this was an exceptional level of care. For anyone looking for a new veterinary practice, these guys are the best!

My dogs had a great time at the vet & are free 9f flees lol, They had a clean bill of health & the staff was lovely & very respectful