Southdown Veterinary Centre Southwick

How many times does a vets need to hound you about cancelling your dogs Healthy Pet Club?...... 3, that's how many. At least 3 times Southdown Vets were informed about the passing of our dog, and yet they felt the need to send 2 emails and make a phone call hassling us to see if we meant to cancel. Absolute disgrace! Their service was never great in the first place, but this is disgraceful.

Lorraine was amazing so kind, professional, helpful and really caring. Sarah on reception was very efficient, polite and friendly. Overall a great service and a great experience- thank you

Lovely vets, nurses and reception staff. I have been to the Southwick and Hove clinics and found everyone to be kind and caring. My cat's vet, Anna, has been gentle, knowledgeable and honest. She tries to do what's best for my cat, but is also mindful of and transparent about costs.

So many issues with these VETs, it’s unreal. I have a cat with complex medical problems and I constantly have to advocate for him and us. They do not communicate with each other, they don’t look at their documentation clearly and they have just lied today to my husband’s face about charging us AGAIN for a prescription that we have already paid for. I purposely asked him to attend today because every single time there is an error/issue/problem, it’s exhausting and shows how incompetent the team is. AVOID at at costs if you want to retain your sanity.

They are currently looking after this little one. Very friendly. Explain everything to you and a great place to in general. Even selling treats and essentials you might need

I am so grateful to this practice for all the fantastic care and attention they have given to my cat, especially over the last 18months since she was diagnosed with 2 critical illnesses. I always knew they were good from our annual vet check ups and occasional visits following the odd cat fight! However, since her diagnoses last year the staff have been absolutely brilliant - both with our cat and with us. Every member of staff has been extremely friendly, professional, knowledgable, honest and so very caring. It's been a long journey already but 18 months on and our lovely little cat is back to her playful, mischievous self and in the best health for a while. Whilst that may not last forever, I know she is in the best possible care with the team at Southdown. I cannot recommend them highly enough!