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Companion Care - Hove

2.6 (5 reviews)
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Inside Pets At Home Goldstone Retail Park Brighton and Hove BN3 7PN

About Companion Care - Hove

Companion Care is a friendly and welcoming veterinary practice located in the heart of Hove, East Sussex, England. The practice is dedicated to providing high-quality healthcare services for all types of animals, including cats, dogs, exotic pets, wild animals, and small mammals.

Companion Care was established with the aim of providing excellent medical care services to the pets of the local community. One of the unique features of the practice is its team of experienced and compassionate veterinary professionals who are committed to ensuring the well-being of all animals that come through the practice’s doors.

The practice has a team of highly skilled veterinary surgeons who are always ready to care for your pets with the utmost compassion, kindness, and professionalism. Dr. Graeme McKeown is Companion Care’s director and has a wealth of experience in the field of veterinary medicine. Dr. Francesca Braid and Dr. Casandra Cel Mare also play significant roles in the practice, and they are always available to provide personalized care plans for every pet that comes through the practice.

At Companion Care, the veterinary nurses are highly trained and passionate about their work. Head nurse Miss Rhiannon Dunn leads the nursing staff, and she is supported by Miss Lucy Bridger, Miss Jessica Cole, Miss Dannielle Elliott, and Miss Laura Hunter. The nurses work alongside the veterinary surgeons to deliver the best possible care to all animals that come through the doors of the practice.

Pet owners will find the facilities at Companion Care to be modern, comfortable, and spacious. The clinic is open seven days a week and has ample parking for clients. As a result, clients can easily schedule appointments that work best for them and their busy schedules.

The practice’s opening hours are from 9:00 am to 7:00 pm from Monday to Friday, 9:00 am to 5:00 pm on Saturdays, and 11:00 am to 4:30 pm on Sundays. Companion Care’s flexible hours ensure that pet owners can fit appointments around their busy schedules and keep their pets healthy and happy.

Companion Care also offers a range of medical services, including regular checkups, preventative care, and various surgical procedures. The clinic is equipped with state-of-the-art medical equipment, including X-ray machines, ultrasound equipment, and surgical facilities, which provide the best possible care for all animals.

In conclusion, Companion Care is a veterinary practice that truly cares for the well-being of your pets. The clinic’s skilled team of veterinary professionals provides excellent veterinary care with compassion, professionalism, and kindness. With flexible opening hours and ample parking facilities, Companion Care is the perfect place to take care of your beloved pets.

Animals we care for

  • Cats
  • Dogs
  • Exotic
  • Small Mammals
  • Wild

Facilities

  • Client car park
  • Open at weekends

Opening hours

Monday
  • 9am – 7pm
Tuesday
  • 9am – 7pm
Wednesday
  • 9am – 7pm
Thursday
  • 9am – 7pm
Friday
  • 9am – 7pm
Saturday
  • 9am – 5pm
Sunday
  • 11am – 4:30pm

Reviews of Companion Care - Hove

2.6 out of 5

Based on 5 reviews

5
40%
4
0%
3
0%
2
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1
60%
  • Jaguar seven profile photo

    Jaguar seven

    Google 5 January 2026

    Awful receptionists! Sloppy, dopey, sub-standard and rude. Need SERIOUS training in customer service!!! One receptionist (a young bloke) left me and my pet in one of the examination rooms and never came back! After waiting forever, I emerged from the room to find him sitting back behind the reception desk! I was astounded by how unprofessional this was and how abnormal it was. The mind boggles.I mean, who does that? Another example is, I sent a written complaint in about a receptionist Laura (who's manner was appallingly rude, akin to a stroppy adolescent) via email and received no acknowledgement back from management. No response at all! Now, this leads me to believe that either management chose to ignore it - something they should not do! Or my written complaint was disposed of before it even got to management. Due to extremely poor customer service and unprofessionalism from staff, I do not recommend this vet. My experience here has not been good.

  • Amy Flynn profile photo

    Amy Flynn

    Google 2 December 2025

    I’ve been bringing my cat to this clinic for about a year, and the vets and staff have always been so kind and friendly. Recently, I had to bring my cat in for an unexpected emergency, and it was a very upsetting experience. The team went above and beyond: keeping me updated, taking wonderful care of my cat, and helping her heal. They even took the time to comfort a very distressed, crying woman (me). I’m truly grateful for their compassion and support. Thank you, I would definitely recommend, especially my vet(Megan)!

  • Mike profile photo

    Mike

    Google 20 October 2025

    I’ve had an extremely disappointing experience with this veterinary clinic — and unfortunately, this is not the first time. I strongly recommend finding a different vet, as this practice has consistently proven unreliable, unprofessional, and unnecessarily expensive. Appointments are rarely punctual, and the vets often leave early, resulting in rushed or inadequate care. My pet’s vaccinations were slightly overdue, and unlike the regular monthly text reminders I receive for inexpensive flea treatments, no reminder was sent for the far more important and costly vaccinations. As a result, I had to pay for an entirely new round of expensive vaccinations. This issue occurred again after paying for two rounds — and once more, no reminder was sent. When I explained the situation to the receptionist, I was met with rudeness, arrogance, and complete lack of accountability. Instead of acknowledging the failure to notify me, I was simply blamed. It’s unacceptable that they can send automated texts for low-cost treatments but fail to send reminders for nearly £200 vaccinations. I was promised a call back from the manager to address this issue — which never happened. Despite following up multiple times, I received no resolution and no courtesy call. This clinic demonstrates poor customer service, poor communication, and a clear lack of care for their clients and patients. I’m deeply dissatisfied and will be taking my pet elsewhere.

  • S. Miller profile photo

    S. Miller

    Google 5 April 2025

    You can get better value for your pets elsewhere. I know we all get stuck when it comes to consistency for our pets. However, the vets are more worried about sales than your pet. The receptionists have no training in customer service. They are sarcastic, inconsiderate and abusive. I asked to speak to a manager and I was refused.

  • sarah paisley profile photo

    sarah paisley

    Google 21 September 2024

    Companion care vets were so kind and compassionate when we had to put our elderly Labrador to sleep. Frederica the vet was so good at explaining everything to us and she reassured us in every way. She enabled us to feel comfortable with our decision and made the experience much more tolerable. The receptionist was kind and thoughtful too. Thank you so much for all you did.

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Where is Companion Care - Hove?
Companion Care - Hove is a veterinary practice in Brighton and Hove, East Sussex. The full address, phone number and opening hours are listed on this page.
Which animals does Companion Care - Hove list care for?
Companion Care - Hove lists care for Cats, Dogs, Exotic, Small Mammals and Wild. Call the practice to confirm current clinician availability for your pet.
How do I book an appointment with Companion Care - Hove?
Call the practice directly using the phone number on this page. Online booking through Vet Verified appears here when the practice switches it on.
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