Vets for Pets - Southend Victoria

Always a pleasant & a pleasure to be taking my two kittens Harry & Melody to “”Pets at Home” where they were having their first vaccination’s at the weekend. Would really recommend this Vets.

I am absolutely devastated writing this. I trusted this practice with my cat’s care as I had used them for many years, and I feel they completely failed her. Over the course of 6 weeks, she was repeatedly misdiagnosed, and her condition was not properly investigated despite ongoing symptoms and clear signs something was seriously wrong. Throughout this time, I felt there was far more focus on suggesting increasingly expensive procedures than on genuinely understanding or resolving her illness. I raised concerns multiple times, but they were dismissed or brushed aside. Looking back, it feels like opportunities to properly diagnose and treat her were missed. What makes this even harder is reviewing the history notes and feeling they do not accurately reflect what was discussed or the severity of her condition at the time. This has only added to my frustration and grief. Today (3 weeks later), at just a year and a half old, I had to make the heartbreaking decision to put her down. I can’t help but feel that better care, more attention, and more honesty could have led to a different outcome. I would strongly urge others to seek a second opinion if something doesn’t feel right or DO NOT USE AT ALL. My experience has left me feeling that this practice prioritises profit over genuine care for animals, and I would not trust them again. I'm still waiting to hear back from them for a complaint that was put in 2 weeks ago when she was still alive... Southchurch Vets4Pets was very honest with us and helped us put her down with ease and I will continue to use them.

Took my dog Mika to the vets because she was limping. As a first time dog owner I've never experienced anything like this before. As I was freaking out I called the vets to get help and the lady on the phone ensured me that it's okay and instantly gave me an appointment with the vet. Absolutely the kind of people I needed to encounter while in this state and they did an amazing job. While at the appointment they found the issue and managed to rectify it. So professional and I'm so very grateful to of had such an amazing experience. Mika is already jumping and running like she's a puppy again.

The reception staff, vets, nurses and assistants have always been helpful, kind and looked after our dog Coco. At 14 she's well, but very recently something was wrong with one of her back legs and she wasn't her usual self. One morning we saw that her foot was bleeding. Their care and attention at speed meant an operation, several days of checks in post op and a gradual recovery. We all know that vets look after the animals, but Peter and co also helped us cope by explaining as we went the 'what and how' making us feel less worried. Thank you all at Vets for Pets Southend.

never had a problem, affordable with good care plans :) they take fantastic care of my boy and i am so grateful to have them!

The reception staff is really friendly and helpful. All the vet staff are brilliant—they saved my furry friend last year, and I couldn’t be more grateful. The care they provide to Leo is incredible. Thank you for all your help! I trust them completely with my furry friend. Highly recommended vet surgery in town.

I came into pet's for vets with my dog who was 14 months old and had been poisoned,the vets there didn't seem to want to do anything for my dog until there was a payment made he was in great pain but no medication for the pain just leave him there and waiting us to take home and bring him back to go on drip for 3 days with less than a 50%he will live so with a y oung son and teenage daughter and mum to comfort as had to decide best for the dog so had to pay over £700 to get this done and we all feel disgusted with their dealings with this so I decided to post this