Vets for Pets - Swindon Bridgemead

I have been using vets for pets for nearly 4 years. The staff are friendly, approachable and kind. If I need advise they are always available on the end of the phone. The only negative i have noticed is that recently you are left waiting for appointments way past your allocated time. I appreciate some appointments run over but I waited nearly 40 minutes passed the appt time with my dog on one occasion who was unsettled throughout and most recently with my cat I was waiting over 25 minutes. There are always people at the desk talking and I think more could be done to give updates to people waiting out of courtesy. I don’t like to complain and think the team do a great job but not sure what’s happened to the time keeping lately.

Thank you to Ana for managing my very nervous cat so gently. Special shout out to Harry. Every time I come to the practice, you are kind and engaging and I always feel so welcomed. Thank you.

Had a really good experience with vet nurse Jade from Vets4Pets my cat normally wants to get back into her basket after visiting the vets but wanted to stay with Jade thats how good she was wuth her.

Honestly the best experience we've had with a veterinary practice, every member of staff is friendly, warm and helpful. The attention and care given to our cats gives us peace of mind they are being well looked after, especially if they have to go in for the day - picking them up and hearing how they've been fussed is wonderful. Thank you to the whole team! :)

Wonderful staff and great facilities. My 9 year old Boxer was having problems, it was like he was trying to scratch his tummy constantly so his leg was "cycling" all the time. After an initial consultation it was suggested that we try acupuncture - what an amazing result!!! Tanya was incredible with him, he did not even flinch as she put in the needles. The difference in him was incredible even after just the first session, he is like a puppy again, he just wants to play all the time and has no irritation - thank you so much for giving my boy a new lease of life!!

Wonderful staff and facilities. I took my dog to our local vets for years but when he needed treatment that the insurance wouldn't cover I had to find an alternative as the costs were just too high. So glad I did. The staff are so caring and can't do enough for you and your pet. I was so impressed that they got all of my dogs medical history from the previous vet and had actually read it before he had his first check ( more than your average GP does) . The charges are very reasonable in comparison to a traditional vet and the pet plans make the care of an older dog , particularly, much more affordable. Can't fault them