Three Rivers Vet Group - Loddon

Reviews of Three Rivers Vet Group - Loddon

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  xena andj

  Google · 15 January 2026

  I've just seen a post where an elderly cat was brought to you by CP and put to sleep immediately.. there was allegedly an "issue with his chip" and it seems your local CP branch didn't want to take him on, being old and unlikely to be adopted.. absolutely disgusting when he had a human waiting at home!!! You didn't wait anywhere near the 7 legal days. Since when has being an old cat with (in your opinion) arthritis been a reason to kill a cat immediately without waiting to find his "owner"!!?? Arthritis is TREATABLE!! 🤬

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  Katie-anna Whiting

  Google · 31 October 2025

  THEY LOST MY CAT!!!!! The Norwich branch lost my new, very nervous rescue cat in the ceiling of their building. Astonishingly, I heard them saying ‘not again’! They only had a step ladder in the building- were calling a branch in BECCLES to bring a longer ladder- my partner came with his because he would obviously be much quicker!!! . The roof had clear asbestos in it. My very nervous cat, there for an stress-related skin condition is now even more nervous!! It’s beyond words!!!!!! In addition to that, he’s a new rescue cat, we had only just earned his trust, he is now off his food and will take a good deal of coaxing to earn it again. He was incredibly stressed. I cannot believe this is even possible- as the vet walked slowly out of the consulting room, I said ‘I think my cat is trying to escape’- tried to grab him, assuming that the vet would close the door or help from the other side…instead he carried on walking…I said ‘my cat has just run into the back room’- he very calmly says …not even turning back…it’s okay, we’ve got loads of time. I don’t know what this was supposed to mean. Some time later, my cat is still not back, so I go to the staff entrance to find out what’s going on and can hear other staff members saying that he is in the ceiling and ‘not again’. And ‘we don’t have a ladder long enough to get him’. It turns out, that even though the vet is aware that my cat has escaped, he has somehow managed to allow my cat to get through another TWO doors, and up into the ceiling of their building- where he can get into very tight corners. The only thing the receptionist is able to say to me is, ‘at least he’s not outside’. Damn right, if he escaped outside- which is possible given the layout of the building- he would likely be dead because it goes straight out onto a busy road. I am beyond upset. Beyond angry. AVOID THIS PRACTICE LIKE THE PLAGUE

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  Adam Hughes

  Google · 10 October 2025

  As a first time pet owner they explain everything really well great staff on the reception desk always greeted with a smile and they always have time too say a hello to your pets. Only place I've used in the six years so couldn't tell you how competitive they are on price as my cats treatment is more important would definitely recommend

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  Maxine Davies

  Google · 11 July 2025

  Can not fault Three Rivers Beccles. I rang up lunchtime & was offered an appointment within 3 hours. Bet was very patient with our boy as he was in discomfort with his hot spot. She prescribed cream, antibiotics & painkillers. His wound is already looking much better less than 24 hours later. Staff are excellent. Highly recommend this vet’s.

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  Paul Stebbings

  Google · 25 October 2023

  My Dog Dudley had surgery to remove a small marble sized mass on his left flank. This operation cost me £1075. He was left with a wound some 5” long .. the wound was bulging at each end .. 7 days later the wound is infected at the bulges.. the practice administered antibiotics and now wish to charge for those drugs .. I’m now registering Dudley with a independent vet that is not part of a cartel .. I’m absolutely disgusted beyond disgust with this once wonderful practice .. the prices have consistently increased month on month .. it’s money money money with zero care for the patient .. more vets .. less accountants is what this so called veterinary practice needs

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