Vets Now - Swansea

I had to book in with these guys at short notice on a Sunday when my puppy had worrying symptoms. The receptionists and vet were so calm and kind. The puppy wasn't too chuffed with his afternoon but the treatment he had was top notch. After the call out fee, the cost was v reasonable for vet treatment. Thank you to the whole team and especially the vet. Puppy is feeling loads better.

I couldn't be more grateful and thankful to this amazing team, we had an extremely sad evening saying goodbye to our beautiful husky called mia, the vet and her nurse were very professional and so lovely Thank you for your kindness with our beauty, who is now out of pain Our sweet girl mia Amazing kindness and understanding Thank you

Amazing staff, 1st class care of both pet and owner, very supportive, updating regularly when my Teddy had to stay in hospital and have surgery. They provide you with information every step of the way. I can’t praise the vets and veterinary nurses enough, such caring, kind and knowledgable people. Take your loved pets here, it’s simply the best. Xx

We attended Vets Now late on a Sunday night and found the whole experience excellent. From the call handler to the receptionist and vet the service was thoughtful and efficient. The vet and nurse handled our distressed cat extremely well and the consultation notes were emailed to us and our regular vet within 30 minutes.

Can’t thank these vets enough for how quickly they diagnosed my dog who had become unwell very suddenly, they sorted everything out for him to go to Bristol animal hospital for immediate surgery, he is home now recovering, if it wasn’t for their prompt action the outcome could have been dire. Thank you again guys you’re the best!

Absolutely amazing service I can't thank you enough my dog would not be here now with out you thankyou so much from bottom of my heart ♥️ from the first photo not even wanting to stand up to 3 days after her operation totally back to normal I can't thank you enough x

I can't thank the emergency team enough for saving my girl's life the other day. Fast acting, thorough, clear and precise communication in one of the hardest and most stressful situations I've ever been in. Everyone who works here is a hero and I won't ever be told or hear otherwise! Called at 5:15am and was told come straight in, when we arrived they immediately took her around the back and did an ultrasound scan within 15 mins we were told what it showed and given options of plans of action. We decided to admit her and came back for 8am to transfer her to PDSA around the corner where she underwent a life saving surgery and is now recovering and hopefully she continues to be on the mend. My partner and I just had to say goodbye to his is little sister very suddenly, I've also had to put my childhood family dog and cat down this year, so Vets Now didn't just save my dog's life, but ours too. We couldn't have taken a different outcome. Thank you from the bottom of our hearts ❤💞

I had to take my cat Molly to the emergency clinic recently. Staff were helpful and friendly although seemed overworked. Triage wasn't as quick as I thought it would be and in total it took 2.5 hours before she was seen by a vet. When you are worried sick about your pet 2.5 hours may as well be 2.5 days! The vet was kind, efficient and put us at ease. I think some more staff is a must especially during emergency hours.

We had to wait to be seen for around 2 hours after arriving, due to animals needing more urgent care. Which I totally understand and did not mind. The staff were lovely, prices are extortionate at £302.50 just to be seen out of hours, before any treatment or medicine is billled. It’s unfair for people who can’t afford it, but this is the world we live in now I suppose. Lovely nurse and vet though, and they explained clearly about my babies up and coming future. Thank you