Vets for Pets - Walton On Thames

Shocking response in regards to an item that was never delivered. They had “sent” out cat litter to enable us to test my cats urine for kidney function….we have not received the litter. Told us that it wasn’t their issue and sent us an amazon link to order our own. Who does that! Not even a sorry or offer for refund or reshipment. Happy to take our £400+ for vet fees yet when it comes to follow up care and a bit of compassion they couldn't give a toss.

My toy poodle puppy, Chai, had her vaccine done by Marina and she was absolutely wonderful, so kind, loving and helpful, which really put us at ease. The reception team were super lovely too and made the whole experience really pleasant. Thank you all!

It was my first visit to Vets4pets & I walked away very happy with the treatment what was provided by the vet for my 3 cats, I have had a few issues with other local vets near me due to the costs they were talking about their was no way I could afford the medication & treatment. So the Vet at Vets4pets Walton on Thames (Frankie) actually worked with me about costs cheaper medication & she just wanted to help me I can not thank her & the Team (Jazz, Lizzie, Sandra) enough for what they did for me & my cats absolutely Brilliant. Love Vets4pets. I highly recommend these Vet's.

Sadly had to put our beloved cat Delia down after 17 amazing years. The team were so caring and especially Ruth as it was a horrible decision to make, but best for the animal. I cannot say enough good things about them as it genuinely feels like they put the animal welfare first above all else which is refreshing. Thank you.

Wonderful vets ....cannot thank you enough for your kind professional service today when having to send my beautiful cat Doris over the rainbow bridge . From the lovely reception staff to the kind empathic vet I thank you with all my heart .

As we navigate through the heartache of saying goodbye to our beloved Ruby, who bravely crossed over the rainbow bridge, we find solace in expressing our deepest gratitude to the remarkable team at Vets4Pets Walton-on-Thames To Roger, Alistair, Alba, and the incredible reception team, your exceptional care, and boundless compassion have left an indelible mark on our hearts. Each of you, in your unique way, provided not just professional medical care, but also warmth and understanding that comforted both Ruby and us through this challenging journey. The reception team deserves a special mention - your efficiency, welcoming nature, and heartfelt compassion truly make you all five-star human beings. You’ve made every visit, no matter how difficult, a little easier with your kindness. IMHA is a terrible disease, and despite its relentless nature, the tireless efforts made by this team to try and save Ruby were nothing short of heroic. Each treatment, every piece of advice, and every comforting word showed your dedication not just to your profession, but to the lives and hearts of the animals and families you work with. A special thank you goes to Alistair, who showed incredible professionalism and empathy during Ruby’s final moments. Your presence and support made a profoundly difficult time more bearable, and for that, we are eternally grateful. To the entire Vets4Pets Walton-on-Thames team, thank you from the bottom of our hearts. Your work goes beyond care; you bring hope, comfort, and compassion to moments where they are needed the most. You are not just vets and staff; you are truly awesome humans. In loving memory of Ruby, who was cared for so beautifully by all of you 🌈💔🌈