Companion Care - Tunbridge Wells

Graham and the team couldn’t have been more caring and lovely to us today when we had to say goodbye to our speacial girl. Thankyou so much for making us feel at ease and talk us through everything it means a lot .

I have always found our vet service to be excellent here but I'm leaving a review today because they have gone over and above for my cat. My cat was seen (teasels stuck in her hair) within the hour on a Saturday and the fee was included in the very reasonable pet plan, so nothing extra to pay. The staff are friendly and understanding. They show an interest in the animals and clearly love their job. On other occasions I have had excellent advice over the phone and each appointment has been professional, timely and stress free for my cats. A big thank you from us!

We have used CC Vets for many years and always received wonderful service from the veterinarians and reception staff alike. Our kitten was recently injured which was a very frightening experience, but we were seen immediately by Dr Veronica Bernal who was absolutely superb. She did a very thorough check and put us at ease too. Misha has made a full recovery. Thank you so much!

My dog, Stretch, had a sudden and scary auto immune disease, and if it weren't for Dr. Veronica and her incredible team at companion care, I dont think Stretch would've made it. Dr Veronica is pro-active, compassionate and knowledgeable. The practice is professional but so welcoming, and everyone treated Stretch so lovingly. It was the hardest experience to go through, but the companion care team helped make it more bearable.

I called in the morning following my dog experiencing a seizure like issue overnight. I was surprised when the helpful receptionist offered to squeeze us in between appointments, she was very clear that it would likely mean a long wait. The wait to see the vet was actually not as long as I anticipated, which was a pleasant surprise, but I’m still thankful for the heads up had that not been the case. The vet was OUTSTANDING! Extremely knowledgeable and very patient, he really took the time to explain everything to a very anxious owner (me)! We didn’t feel rushed out of our appointment, despite knowing there were others waiting and that we had booked a last minute appointment. He took the time to ensure everything was well explained to us, that we understood and that we were happy, before reiterating next steps so we left feeling well informed. He was so kind in answering all of our many questions, we were so impressed and felt much relief following the visit. Thank you!! The veterinary nurse who took our dog away quickly for a blood test was so kind and I knew my dog was in safe hands. When she returned she was sweet to say my dog was ‘really good’ and praised her before leaving. These little kindnesses and patience can be such a relief when worried about your pet, to feel that they are cared for when you aren’t in the room is so important. Thank you!