Gilmoor Vets - Sunderland

We have been with Gilmoor Vets for nearly 10 years. It is a brilliant practice. You get a nice welcome when you go in and all the staff are really knowable and polite and helpful and they make our dog feel at ease. I wouldn’t go anywhere else.

Very friendly staff and my dog is always put at ease whenever he visits with a treat or 2. The vet is very informative and helpful for any issues or concerns I have.

We’ve used Gilmoor Vets for over 13 years. Heidi is 16 month & been coming since she was a puppy, whats really nice to see is how comfortable she is coming into & while she’s in the vets, she’s at ease & it’s so nice, rather than hvn to force them in. I hv to say Heidi (& our last dog George) hv always been treat so well & made to feel so welcome. Heidi is always v happy coming to the vets, the receptionists are always lovely & make a fuss of her & also really nice with my daughter who often brings Heidi on her own. Joanne has been so helpful to make both my daughter & Heidi feel comfortable coming to the vets & makes their experience a positive one. The nurses hv always been great, they trim Heidi’s nails regularly & are always so nice with her, which I think has helped & coming regularly has made Heidi feel at ease. The last visit was to see a vet on Fri 17th & was for her annual vaccine & a nail trim. My daughter came home & commented how good the vet was, who seen Heidi, she said he was excellent & made a nice fuss of her & just had such a nice way with her. My daughter also said the way he trimmed her nails was good as he made Heidi so relaxed & she didn’t feel the injection at all. We’d definitely be happy to see that vet again, (sorry I don’t know his name ) but I’d like to pass on a thank you to him as vets like this really make a difference to your dogs experience & how they are when coming to the vet. He was great. I hv nothing but praise for everyone I’ve dealt with at the practice. A big thanks to Joanne for all of her help. Heidi certainly feels at home! 🤣🐾

I have now been waiting 2 full months for a response from Gilmoor regarding their inaccurate record keeping. I have raised a complaint and explained my issue several times, only to be promised a call back. Well done Gilmoor.

we have used Gilmore Vets for years , they are always lovely and friendly with our dogs x wudnt go anywhere else x

I have been a client for many years,my dogs have been looked after so well in every case. I had an appointment yesterday with my old girl Poppy,I see Keith and have done again for a number of years,because Pops is elderly I am always anxious before my visit. Keith Stewart is a vet that I trust completely,very thorough and very honest that works for me ! Again I returned home with my beloved Pops feeling much more positive going forward with her older years ❤️ Thank you once again for the support it's wonderful!!!