Vets for Pets - Middlesbrough

The only reason i've gave two stars in for the fact one of the nurses seen us pretty quick when my labradors stitches started to undo. Prior to that we seen a vet regarding a lump on our dogs leg. It was biopsied and became increasingly worse after the biopsy to a point it burst and abscessed. My labrador was 8 years old usually fit and well. The biopsy showed a mast cell tumour allegedly quite advanced. We paid for the biopsy and the surgery/previous consultations around £2000 if not more. We felt extremely preassured that it would be in dogs best interest for futher blood tests and biospys to find the primary cancer. Of course it would for a further if not hundreds or thousand pounds. The vet came across really off when we decided to proceed with pain management, after extensive research and alternative vet advice told us she wasnt going to get any better... 4 months later our dog sadly died. Previous attendances even resulted in the receptionist telephoning us once we'd got out the practice because she'd gave us the wrong medication and undercharged us. We've since got a new dog and have absolutely avoided this surgery at all costs. There was one particular nurse who was lovely, I cant recall her name but she was so kind and compassionate.

Would not recommend my poor Brandy was back and forth as was very ill they did an ultra sound and said he needed another scan he had a tumour all they give him was water tablets went to another vet for second look he died the same day in my arms before Rob the vet could check him over 14/1/26 he asked me if he could scan him to find the cause and found he had a Burst tumour he was that upset the he wouldn’t let me pay i will be for ever greatfull for your compassionate Ironside vets thank you brandy’s broken hearted family I was with vets for pets all brandys life 15/2/2013. -14-1/2026 my he run free 🙏🏼

Amazing team Katherine/eleana and all the staff are great with my Lolly they give her lots of attention even thought she may be a bit antisocial, Lolly recently needed X-rays from lameness they explained everything that would happen and rang me straight away with a plan going forward which was greatly appreciated. Me and Lolly wouldn’t go anywhere else keep up the great work guys xx

2 weeks ago, on Friday, I had to put one of my cats to sleep. It was unexpected but Scarlett (receptionist) was absolutely brilliant with me. She was very caring, supportive and provided emotional support throughout. As it was unexpected, she was there for me to discuss options which she then relied between me and the vet. Obviously, I was absolutely heartbroken but she was there to listen and talk to me. I don't think I could do it without her, her presence and support made that day slightly easier and I am greatfull to her.

This vet caused my poor dog Moose prolonged suffering by firstly wrongly diagnosing her then messing up blood tests and giving the wrong medication which resulted in vet bills of nearly £1800.00 They took no responsibility for their mistakes, absolute vultures preying on the emotions of people's love of their pets. This place is run like a Drive-Thru with people going in for regular jabs for their pets, meds, foods and check-up's but the truth is if there is anything really wrong with your pet they are probably going to miss it and charge you an absolute fortune in the process. We had to go to another more reputable vet who quickly diagnosed her and at least made her last few months more manageable and give her some last few walks that she could enjoy. The interior is scruffy and not as clean as it should be given it's a vets. Will never trust this brand nor this particular branch ever again.