Pool House Veterinary Group is located in Burntwood, in the county of Staffordshire. This practice caters to a variety of pets including cats, dogs, exotic animals, and small mammals.
The practice offers a client car park and are accessible by public transport, with an additional car park nearby. They have disabled public access to accommodate all visitors.
Their services include vaccinations, microchipping, diagnostic imaging, dentistry, blood testing, flea and worm treatments, and neutering.
Pool House Veterinary Group is open Monday to Friday, but is closed on weekends and bank holidays.
Part of Inspiring Vet Care
Cats
Dogs
Exotic
Small Mammals
Client car park
Disabled public access
Accessible by public transport
Car park nearby
Blood testing
Dentistry
Flea and worm treatments
Microchipping
Neutering
Vaccinations
Diagnostic imaging
Based on 8 reviews
Lorraine Bates
Google 13 May 2026
We were treated very kindly by the receptionists and the vet. My dog was treated with confidence and was happy with the vet. The bill was eye watering, but I am used to vet prices in France which are rather cheaper. Overall a good experience
Ann Hancox
Google 24 April 2026
Bebe's 6 monthly checkup. The nurse was very thorough. Examined Bebe fully . Helpful and reassuring with suggestions and comments. We're so pleased Bebe is recovering from her major surgery to have both eyes removed, as you can see in the photo . .
Laura Devine
Google 2 April 2026
My animal had taken a sudden turn and my vets is a 30 minutes drive so I drove to the nearest vets which was pool house vets and upon confirming pet was not registered here I was told in front of a load of customers I'd have to pay £400 pound just to get into the room to see the vets, I was then asked if I wanted my pet looked at or just go straight to next option of putting him to sleep!!. There was not a single part of understanding from this vets other than money whilst I stood with such a sick pet! I quickly left and drove the 30 minutes to shires vets and the level of compassion, care and understanding compared to pool house was something else and let's not talk about the price difference!. Never again would I step foot into this vets.
Wesley Dabbs
Google 25 February 2026
I recently went to Poole House which I have used for many years, However, the price for a written prescription is disgusting at £30.00!!!! how on earth can you charge this, then I had a ear spray for my dog which is a steroid, £60.00!! something needs to be done about these fees and as far as I can see no legal body is out there to protect the consumer!, disgraceful corporate behaviour!!
peter knight
Google 15 January 2026
We were advised to take the stray we had been feeding there. They were very easy and helpful to deal with.
Miss T
Google 24 December 2025
Warm and friendly staff, options of treatments available along with rough price guide, no pressure to make a choice there and then, would highly recommend, services are competitive with other local vets
Christopher Miles
Google 11 April 2024
Friendly and attentive both times we have been, gave good advice and treatment without leaving us with the feeling that they were in it for the money unlike some vets we've been to. Cooper liked her.
dawn gent
Google 22 January 2024
I have been a member of pool house a number of years now, I have a rabbit, cats, and now a puppy. With every pet I have taken, I have received an extremely warm welcome and exceptional service. Staff have gone above and beyond in the past. From the receptionist nurses and vets every single member of the team I have encountered has been professional, knowledgeable, and given excellent service. I can't recommend pool house highly enough. Thank you 😊
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What pet owners typically ask before they call.