South Wales Vets - Abertillery

The staff are always so friendly and absolutely wonderful with my cats. I can't fault the ease with which I get appointments and how flexible they are with these. It may be a small vets in a small town but I would highly recommend them

From booking the appointment to attending, the service was friendly and professional. At the appointment the receptionist and other staff were friendly, asking about my puppy, asking if they could smooth him etc. which every owner wants. The vet was friendly and professional plus gave treats, id forgotten to take ours, so made the pup happy. I would highly recommend 👌

Very happy with Vet,Receptionists and have been with them long time.Will continue to be with them in the future.Thank you Kathleen.

All the staff at the practice were helpful and friendly. The consultation was thorough and the vet was very approachable.

We took our new kitten for a health check/1st vaccination yesterday and we were delighted with all aspects of our visit. We were welcomed by a very friendly member of staff on reception and were promptly seen by the vet who was really kind and gentle with our kitten. It was obvious that she loves animals. She made a lovely fuss of him and gave him a tasty treat to eat whilst she gave him his jab. Thank you.

One and a half hours on hold just to try and get an appointment and another half an hour earlier in the day is ridiculous. Called another local vet, got through in less than a minute and got an appointment for the next day. Lost me as a customer, will be moving all three of my dogs.

I am writing this review to express my absolute disgust and disappointment with the service my young puppy received today, during a nail trim. I brought my puppy, in for a simple nail clipping. Despite knowing she is a puppy and requires extra gentle handling, the staff member responsible for the procedure cut her quick the sensitive, painful part of the nail not once, but twice. This caused her significant pain, distress, and bleeding. I understand that accidents can sometimes happen however, for a professional to make this serious and painful error twice in a single appointment demonstrates an unacceptable lack of attention and care. The person performing this task was clearly not being careful enough. This was a traumatic experience that has caused my puppy unnecessary pain and will undoubtedly make future handling and veterinary visits more stressful for her. I will never be bringing my puppy back to this clinic and I urge other pet owners to reconsider using them for even the most basic services if this is the level of professionalism they provide. You have broken my trust and caused my puppy pain that was completely preventable.